Description:
- Office in Sydney’s Eastern Suburbs
- To $90K + Super
- Also provided a laptop + etag + phone + car space
- Hybrid WFH / WFO work policy
- Autonomous role in & out of the office
The Company:
With over 30 direct employees, this company is a premium provider of Building and Facilities Management Services to over 40 plans (mainly residential).
The company is looking to hire a dedicated Relationship Manager to oversee and enhance the client experience across their portfolio of contracts, with the view of cultivating such positive relationships with strata committees and strata managers, that they become strong advocates for the company and pick up new business.
Duties:
Working side by side with the GM and Operations Manager, you will be the primary point of contact for all stakeholders (Strata Managers, Strata Committees, Developers etc)
- Ensure all stakeholders are supported and happy with the service
- Undertake site visits when required
- Collate, correct and distribute monthly Building Management reports
- Attend all Strata Meetings – including Executive, Extraordinary and Annual General Meetings and provide brief summary reports
- Responding to and efficiently resolving any complaints
- Respond to new business enquiries and prepare tender submissions
- Meeting KPI’s and regularly gaining testimonials
- Assist with social media presence
- You will have a strong customer service / sales focus, and a proven track record in a relationship management style role
- Strata, Property Management, Facilities Management or Building Management background preferred (but not essential)
- Have an approachable & friendly disposition, excellent presentation and be good communicator
- Computer savvy
- Have the flexibility to attend evening meetings (circa 3 – 5 a month / 50% conducted on Zoom)
- Hybrid WFH / WFO work policy
- Generous base salary
- Laptop, eTag, mobile phone and parking provided
- Exciting and autonomous role
- Be part of this company’s growth
We look forward to receiving your application, or for more information please feel free to call:
Sharon Bennie
0413 381 381
All applications will be received in strict confidence
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https://www.linkedin.com/company/221733
#SCR-sharon-bennie
18 Mar 2025;
from:
uworkin.com