People And Culture Advisor

Description:

Primary Function

The People & Culture Advisor is responsible for partnering with clients and providing business leaders with generalist support on all employment-related matters with a focus on building a positive workplace, in order to meet client strategies for the Field Force Sales team.

You will thrive in a challenging, fast-paced and high-volume environment and will have the opportunity to oversee and influence a number of projects within the team, adding value to our employer brand.

Duties and Responsibilities:

• Act as a trusted advisor for any ER, IR related issues
• Partner with a variety of business units and stakeholders to develop and execute HR strategies in line with business goals
• Sound knowledge of the WHS legislation and National Workers Compensation across all states
• Ability to manage the Return to Work (RTW) process
• Demonstrated ability to prepare reports, submissions of a complex nature and maintain appropriate records
• Actively contribute and assist in the development of L&D initiatives
• Maintain best practice in HR at all times, ensure internal approval processes are adhered to
• Create and implement policies and procedures
• Implement, execute and manage the Annual Performance Review process
• Coach and support leaders with performance management concerns
• WGEA annual reporting
• Partnering with clients to ensure that all staffing requirements are met in a timely manner
• Manage the on boarding and off boarding process, including organisational chart updates
• Assist with recruitment practices as required, including producing Letters of Offer, position descriptions and associated employment paperwork, ensuring records are accurate at all times
• Coordinate and distribute quarterly commission and annual salary review paperwork
• Manage CE team annual engagement survey and communicate the results and subsequent actions to address gaps
• Report on, analyse and provide recommendations for the annual salary benchmarking process
• Act as the main point of contact for Field Force team enquiries in relation to payroll, parental leave, policies and entitlements, including Award interpretation
• Provide other People & Culture support, including social initiatives, and general administration as required.

Qualifications and Experience:

• 4+ years' experience in a similar role, working within Retail or a similar environment
• Tertiary qualifications in Human Resources or Business desired
• Experience with HRIS and payroll
• Intermediate proficiency with excel (minimum)
• Return to Work certificate, or willingness to commence and obtain
• Demonstrated experience in stakeholder relationship management

Skills and Capabilities:

• An influencer with demonstrated experience in managing multiple stakeholder relationships at varying levels
• A natural communicator with a proven track record in coaching and mentoring
• Exceptional communication and interpersonal skills
• Ability to challenge thinking of senior management when necessary, with diplomacy
• Ability to solve complex problems, both independently and within a team
• Exercise active listening to reach best possible business outcome
• Possess a high level of emotional intelligence
• Ability to work autonomously, maintaining confidentiality at all times
• Strong interpersonal and communication skills, both written and verbal
• Excellent planning, organisational and negotiation skills, with a strong attention to detail
• Highly adaptable, resilient and agile, with the ability to re-prioritise and manage time effectively
• A genuine passion for learning.