Description:
Service Delivery Officer (Plan Sealing)
As the fastest growing city in SEQ, the City of Logan has invested in its development services.
The Development Assessment Branch is pleased to offer a new permanent opportunity for a Service Delivery Officer (Plan Sealing) to be part of Council’s Plan Sealing Team to ensure development is delivered in accordance with approved plans and conditions of approval.
This role is an outstanding opportunity for a motivated person who thrives when working as part of a team with a focus on customer service excellence and efficiency to support Logan’s development industry.
The successful candidate will be responsible for:
- Assessing plan sealing applications and managing the plan sealing process for plan sealing applications.
- Corresponding with applicants on all plan sealing related matters.
- Corresponding with relevant internal Council sections on all plan sealing related matters.
- Providing updates to management and Councillors on status of plan sealing applications.
- Providing information and corresponding with members of the public regarding plan sealing matters.
Qualification, knowledge, skills and experience
- Knowledge of Logan City Council’s plan sealing processes (or another Council’s processes), and the ability to operate autonomously to deliver plan sealing services on behalf of Council.
- Strong customer service skills.
- A knowledge of all applicable legislation.
- Effective communication and interpersonal skills to engage with members of the public and stakeholders.
- High level written communication skills to produce accurate correspondence and briefings.
- Town planning qualifications, knowledge or experience is highly desirable.
- Experience in Plan Sealing in a local government context is also highly desirable.
- Hold a current ‘C’ class licence.
- Highly Desirable: Qualified JP or CDEC qualification or (if not), willingness to obtain
Why choose Logan City Council?
We have a friendly, customer centric culture, supporting diverse and collaborative working relationships across the organisation, with a connection to purpose and community.
In addition to being centrally located, Logan City Council has great benefits to help support your professional and personal growth including:
- Salary range: $80,259 (Level 4.1) - $94.335 (Level 5.3) per annum + Superannuation
- Accrue Additional Leave - Use your annual leave for when you want a break and accrue additional Christmas Leave throughout the year.
- Work-Life Balance - Full-time hours worked over an 8-day or 9-day (72.5hr) fortnight, equating to an extra 44 or 22 days off each year!
- Flexible Work - We support work-life balance with flexible working arrangements.
- Health & Wellness - Access to our Logan Leisure Centres discounted membership and Fitness Passport Program for a healthier lifestyle. Look after your health with our Corporate BUPA discount.
- Salary Packaging – Why not look into the right vehicle lease for your needs?
- Professional Growth – Take advantage of ongoing learning and development opportunities.
- Supportive Environment – Benefit from our Employee Assistance Program for your wellbeing.
- Convenience – Enjoy free onsite parking every day.
- Engage – Enjoy the benefits of our active social club and engage with colleagues.
The community we serve
The City of Logan is a proud, grassroots community, filled with makers and innovators. Here, neighbourly love is strong; environmental and business values run deep; and culture, heritage and diversity is in our DNA.
Who we are
We’re a contemporary local government organization entering an exciting new phase. We’re moving forward with purpose and fresh energy, with a focus on delivering exceptional services and value for money – with heart. We care about the community we serve, and we care about each other. When you work with us, we want you to feel valued, and to understand your role and how your work contributes to the bigger picture.
Interested? Apply Now!
To apply, please press the “Apply” button and follow the prompts by 5pm 09 March 2025.
Please include your Resume and a Cover Letter (3 pages max).
For more information, please contact Nick Ferero on 3412 4342.
**Please ensure all documents are uploaded in PDF format**