Description:
Are you a friendly and organized individual looking to join a dynamic healthcare environment? We are seeking a Part Time (25-30hrs per week) Receptionist to join our dedicated team at Ferry Rd Physio, a leading physiotherapy clinic committed to providing exceptional care to our patients. This role requires someone with excellent communication skills, a warm demeanor, and a passion for helping others.
Responsibilities:
- Greet patients and visitors in a courteous and professional manner.
- Manage appointments, schedules, and maintain accurate patient records.
- Answer phone calls, emails, and inquiries promptly and efficiently.
- Coordinate administrative tasks such as filing, data entry, and billing processes.
- Assist in maintaining a clean and welcoming reception area.
- Collaborate with the clinical team to ensure smooth patient flow and excellent service delivery.
- Provide necessary information to patients regarding clinic services, policies, and procedures.
Requirements:
- Previous experience in a receptionist or customer service role is preferred.
- Strong interpersonal skills and a customer-focused approach.
- Exceptional organisational abilities with great attention to detail.
- Proficiency in basic computer software (e.g., MS Office, scheduling software).
- Ability to multitask and work efficiently in a fast-paced environment.
- Knowledge of medical terminology or experience in a healthcare setting is an asset.
Why Join Us:
- Opportunity to work in a collaborative and supportive team environment.
- Ongoing training and professional development opportunities.
- Make a difference in the lives of patients by contributing to their healthcare journey.
- Engaging and fulfilling work environment in a growing physiotherapy clinic.
If you're an enthusiastic individual with a passion for customer service and a desire to be part of a compassionate healthcare team, we encourage you to apply! Please submit your resume and a cover letter detailing your relevant experience and why you're a great fit for this role.
Join us at Ferry Rd Physio and become an integral part of our mission to provide exceptional care and support to our patients on their path to recovery and wellness!