Description:
We are looking for an experienced and professional Medical Receptionist to join our team in a fast-paced Cosmetic Surgery Clinic. This is a Full-Time Casual role with the strong possibility of becoming Permanent. Full working rights are essential for this position. The ideal candidate must have experience with Gentu & Genie software and a background in medical reception within a clinic or hospital setting.
Client Details
Our client is a leading Cosmetic Clinic in North Shore, Sydney and looking for a dynamic Medical Receptionist to come join the team!
Initially on a Casual basis (trial period) they would be looking to take someone on a Permanent basis so Full Australia Working Rights are ESSENTIAL!
Description
We are looking for an experienced and professional Medical Receptionist to join our team in a fast-paced Cosmetic Surgery Clinic. This is a Full-Time Casual role with the strong possibility of becoming Permanent. Full working rights are essential for this position. The ideal candidate must have experience with Gentu & Genie software and a background in medical reception within a clinic or hospital setting. The role involves managing clinician diaries, handling patient bookings, invoicing, and providing excellent customer service.
Key Responsibilities:
- Greet and assist patients in a professional and friendly manner.
- Manage and coordinate clinician diaries and appointments, ensuring smooth scheduling using Gentu & Genie.
- Handle patient bookings, cancellations, and rescheduling efficiently.
- Process patient invoices, insurance claims, and payments accurately.
- Provide general administrative support to clinicians and medical staff.
- Maintain accurate patient records and ensure confidentiality.
- Respond to patient inquiries and provide exceptional customer service.
- Assist with additional clinic duties as required.
Requirements:
- Must have experience using Gentu & Genie software.
- Previous experience as a Medical Receptionist in a clinic or hospital setting.
- Strong customer service skills with the ability to handle patient inquiries professionally.
- Experience managing clinician diaries and appointment scheduling.
- Proficient in invoicing and managing billing processes.
- Excellent communication skills and attention to detail.
- Full working rights are essential.
- Availability between 7am - 6pm (Clinic opening hours) with the potential for occasional Saturday shifts.
- Must be flexible to adapt to changing clinic needs.
Profile
Requirements:
- MUST have experience using Gentu & Genie software.
- Previous experience as a Medical Receptionist in a clinic or hospital setting ESSENTIAL.
- Strong customer service skills with the ability to handle patient inquiries professionally.
- Experience managing clinician diaries and appointment scheduling.
- Proficient in invoicing and managing billing processes via Gentu/Genie.
- Excellent communication skills and attention to detail.
- Full working rights are essential.
- Availability between 7am - 6pm (Clinic opening hours) with the potential for occasional Saturday shifts.
- Must be flexible to adapt to changing clinic needs.
Job Offer
Benefits:
- Strong possibility of permanent employment after casual period.
- Competitive salary and benefits.
- Supportive and dynamic team environment.
- Opportunity to gain experience in the cosmetic surgery field.