Description:
The Windmill Hotel, Prospect has an excellent opportunity for a Duty Manger to join our leadership team. If you have a strong work ethic, a passion for all things hospitality and can naturally adapt your skill set between departments than this is the role for you.
Just five minutes from the CBD, The Windy is renowned for exceptional customer service, and a dedication to quality in everything we offer.
We are committed to exceeding customer expectations while fostering a supportive workplace that promotes a healthy work-life balance for our employees
The Benefits
- Casual position (approximately 35 hours per week) with excellent remuneration above the award
- Fewer late nights with 11pm closes
- Onsight carparking
- Industry leading staff discounts and perks
- Brilliant working environment with supportive peers and leaders who have in-depth industry knowledge
- On the job personal and professional growth and development
About You
- Ability to lead, motivate, and manage staff to ensure smooth operations and excellent customer service
- Strong focus on creating a positive guest experience, handling complaints, and maintaining high service standards
- Managing roster budgets, whilst ensuring compliance with financial policies and cash handling procedures
- Good product knowledge that allows you to engage comfortably with our clientele
- The ability to work well under pressure in a busy environment
- Demonstrate prior supervisory/management experience in the hotel industry
- Immaculate presentation and advanced communication skills
- The ability to work a rotating roster spanning all days of the week
- The ability to ensure the highest standards are upheld for safety compliance
- Excellent interpersonal and conflict resolution skills
- Deliver an excellent level of service through attention to detail and effective organisational and interpersonal skills
- Invest in driving a positive, proactive and fun work environment.
- Gaming and TAB experience required by the management team.
- Current RP, RSA, and RSG certs.
If this sounds like a great move and you have the suitable experience and feel that you meet the above criteria, we look forward to making you part of the Windy team.