Description:
About Us
We began 22 years ago with a knock-out exhibition at the Art Gallery of NSW which raised over a million dollars. People from the remotest, most beautiful part of the desert, then used this money to develop their own organisation, with a culture of caring, compassion and determination.
At the time, the focus was to get family members home to Kintore on dialysis, for people to be looked after on country and to maintain the traditions of looking after country and passing on cultural heritage to future generations.
It took a little time…and a lot of hard work…but in 2004, Purple House started dialysis in Kintore, the first of its kind, and set a precedence for many others to follow.
Today we are proud to say that we have collaborated, supported and helped many communities to get their people home and now operate dialysis in 19 communities across NT, SA and WA. We also run two mobile dialysis trucks, provide a range of support services, run a successful social enterprise and have big plans for more!
We have come a long way in 22 years!
About the Role
The Social Enterprise Assistant has a key role in site management support for the Social Enterprise Hub. The position is responsible for booking coordination for the Purple Shed and Bush Balms demonstrations, events support and client service, site management support, customer service support, and other aspects of the catering and events business at the Purple House Social Enterprise Hub. Full-time 38hrs/week or Part-time 30.4hrs/week.
Specifically this role will be responsible for:
- Contribute to the effective running of all aspects of the Purple House Social Enterprise Hub.
- Provide high quality customer service in the management of enquiries and bookings for the Purple Shed and Bush Balm.
- Logistical and minor financial support including invoicing for events, operating Point of Sale system and cash handling/recording.
- Support the Purple Shed Manager with the delivery of internal and external events, including set up and clean up, catering service and client support.
- Provide welcoming, professional customer service to Purple Shed and Bush Balm clients, customers, and guests.
- Support the Social Enterprise Manager in the operational management and upkeep of the site and its associated assets.
- Maintain high standards of service delivery and food safety practices.
- Promote a safe work environment in accordance with legislative requirements, adheres to Work Health Safety guidelines, and reports all incidents and near misses.
- Other duties as required within trained capabilities and within classification.
About You
- You have a patient centred focus and eye on our goal of getting people home on country.
- You are known for your compassion, empathy and ability to listen.
- Your style is flexible, good humoured and resilient.
- You can think on your feet to negotiate and solve problems.
- You are culturally curious and have respect for culture and community.
- You have experience working for an Aboriginal organisation and awareness of the issues pertaining to this region.
- You have an current driver licence.
- You have relevant experience dealing with the public and excellent customer service skills.
- You have intermediate computer literacy, and are able to use common computer-based productivity tools, such as MS Office suite.
- You have strong verbal and written communication skills.
- You have well-developed organisational and time management skills.
- You may have a Certificate III in Business Administration or willing to enroll in the course.
- You have prior experience operating Point of Sale (POS) systems.
How to apply
If you think you have what we’re looking for, apply here on SEEK with your cover letter and resume.
We’d suggest you look at our website, Facebook and Instagram to see how we roll.
Applicants must have unrestricted legal rights to work in Australia.
For general enquiries regarding the position contact people@purplehouse.org.au
Successful candidates must provide a current (less than 6 months) National Police Check and be able to undertake and hold a NDIS Worker Screening Clearance.
No Agencies Please
People are encouraged to apply as soon as possible as applications will be reviewed on submission.
Due to requirement to travel in remote communities, we require all employees to have been vaccinated for Covid-19 (3 doses).
We actively encourage and invite applications from Aboriginal and Torres Strait Islander people for all our positions.