Description:
NXT GIG is seeking a compassionate and organized Patient Services Officer to join our healthcare team. In this vital role, you will act as the first point of contact for patients, providing exceptional customer service while facilitating their healthcare experience. Your responsibilities will include scheduling appointments, managing patient records, and assisting with administrative tasks to ensure a smooth operation within the clinic or hospital setting. The ideal candidate will have strong communication skills, a friendly demeanor, and the ability to handle sensitive information with confidentiality. If you are passionate about helping others and want to contribute to a team that enhances patient care, NXT GIG is the perfect place for you!Responsibilities
- Greet patients warmly and assist them with check-in and check-out procedures
- Schedule appointments and manage patient calendars efficiently
- Maintain accurate patient records and ensure compliance with privacy regulations
- Coordinate with healthcare providers to ensure timely and effective patient care
- Respond to patient inquiries and resolve issues with a customer-focused approach
- Process insurance verifications and patient payments as needed
- Assist with administrative tasks and support other team members as required
- High school diploma or equivalent; Associate's degree in health administration or a related field is a plus
- Experience in a patient services or administrative role in a healthcare setting is preferred
- Strong communication and interpersonal skills
- Proficient in using electronic health record (EHR) systems and Microsoft Office Suite
- Detail-oriented with excellent organizational skills
- Ability to handle confidential information with discretion
- Compassionate and empathetic attitude towards patients and their families
6 Mar 2025;
from:
linkedin.com