Description:
We are partnering with our esteemed client in Geebung needing exceptional Customer Care Consultants to join their dynamic team. This role offers a fantastic opportunity for individuals passionate about delivering outstanding customer service. If you are dedicated to assisting others and thrive in a customer-focused environment, we would love to hear from you.Job Summary:
Our client is looking for a highly skilled Customer Care Consultant to provide top-tier service to the Australian and New Zealand communities. As part of the team, you will manage a high volume of inbound calls, resolving customer inquiries with efficiency and professionalism. Attention to detail and the ability to handle sensitive information will be crucial in this key role.
Key Responsibilities:
- Manage a high volume of inbound calls and resolve customer inquiries on the first contact
- Collaborate closely with a team of Service Agents to ensure consistent and high-quality service
- Maintain accuracy and confidentiality while handling critical and sensitive customer data
- Participate in ongoing training to continuously enhance skills and knowledge
- Full-time, 37.5 hours per week (Monday to Friday, 8:00 am to 4:00 pm)
- Competitive hourly rate
- Comprehensive paid training to set you up for success
- Opportunities to transition into a full-time role
- Ongoing coaching and development to support your career growth
- takes pride in delivering exceptional customer service
- can effectively manage a variety of situations with a positive attitude
- you are comfortable working with computer systems
- have prior customer service experience
- eager to learn and grow through feedback and development opportunities.
In a market often filled with mediocrity, our client stands out by prioritizing exceptional customer experiences. Their innovative approach, combined with cutting-edge technology and a team of forward-thinking professionals, allows them to deliver exceptional results for their clients. As a global, diverse organization, they value fresh ideas and create a collaborative environment where employees can truly thrive.
Applicants must be at least 18 years old, an Australian Citizen, and successfully pass a police check, drug and alcohol test, and standard pre-employment checks. ** Must be avaiable to start Monday 3rd February and work full time for 6 months **
If you’re ready to be part of a team that values innovation and excellence, this could be the perfect opportunity for you!
At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
Skills
customer service, strong communication skills, time management, attention to detail, handle pressure, multi task, customer relationship building experience
Education
College/Pre-University
Randstad
19 Mar 2025;
from:
uworkin.com