Customer Service / Administrator/ Office Support - Coffs Harbour

Description:

The Role:
We are looking for an enthusiastic Customer Service / Administrator/ Office Support to join our growing team. You will be part of a performance driven team and be responsible for assisting clients with telephone enquiries, performing administrative tasks and providing exceptional customer service.
Your primary objectives will be to:

• Act as the first point of contact for customer enquiries
• Take inbound calls, make outbound calls and process documentation
• Manage customer files in workflow management system
• Liaise with customers and service providers
• Handling a variety of administrative tasks such as data entry, excel spreadsheets, and document management.
• Using a QA software program to assist with Quality Control in manufacturing

Skills & Experience Required:

• Proven experience in an administrative or office support role within the Construction Industry
• Proficient in using Excel and Xero.
• Experience in CONQA an advantage but not essential
• Excellent communication skills, both written and verbal
• Proficiency in Microsoft Office with Intermediate Computer skills
• Independent decision-making capability and proactive problem-solving skills
• Highly adaptable, with the ability manage conflicting priorities
• Ability to show initiative and work effectively in a rapidly changing environment

You must have the right to work in Australia to be considered for this position
Please send your resume to info@payworx.com.au