Description:
Community Care TASMANIA is one of the leading providers of quality in-home care in Tasmania. Our mission is to improve the quality of life for those we serve ensuring we enable dignity and independence at home.
We support people living with post-operative care needs, dementia and cognitive decline, seniors, adults and children living with a disability including NDIS participants. Our services help clients to remain safe and independent in their own home. As an equal opportunity employer, we’re proud to have created a culture where people can be their best, in an environment that values diversity and flexibility.
An exciting position of Scheduling/Rostering Coordinator has become available for a motivated and passionate individual wanting to further their career. This position is based in our state of the art office in Kings Meadows.
About the Role
In the capacity of scheduling Coordinator, you will be a responsible for responding to staffing requests, rostering staff to clients and meeting the expectations of our clients, participants, referring organisations and staff in a timely manner.
The role will include:
Answering phone calls and assisting with client and stakeholder enquiriesScheduling of support staff and ensuring all client services are filled in a timely mannerUsing the Nightingale platform to schedule staff and case note occurrences.Develop rosters to achieve efficiency and meet the needs of the clientsRespond to cancellations and call ins in a timely mannerEnsure compliance with all relevant legislation, standards, and regulationsComplete rostering tasks within designated timeframeEnsure all client’s contact is managed in an empathetic, friendly, engaging and patient manner to quickly build rapport, trust, and confidence with your stakeholders.Essential Requirements:
Demonstrated experience in a similar high-volume staff rostering and scheduling roleDemonstrated knowledge and understanding of rostering and scheduling processesUnderstanding of this industry relations, awards, agreements and how they impact on rosters is a plus Exceptional communication skills, both written and verbalDemonstrated integrity, professionalism, and high level of resilienceStrong planning and organisation skills with good attention to detail with data entryCompetency in Microsoft Office skills.Desirable Requirements:
Experience with the Nightingale and Employment Hero platforms. You will bring: The ability to work as part of a team.Willingness to participate in further training and education opportunities.Problem solving, negotiation and conflict resolution skillsEstablishes and maintains effective communication and harmonious working relationships.Detail-oriented.Why work with us?
We are happy to pay an attractive salary package to the right candidateOngoing training and Professional DevelopmentFlexible working conditions to fit in with your routine and offer a healthy work-life balanceDog friendly work space Exceptional working environmentInclusive, passionate and supportive team. Employee Assistance Program (EAP)Salary Packaging $15,900 + $2,650 Entertainment benefitsIf you wish to apply for this position please hit apply and provide us with your resume and a cover letter. For further information please contact Kelli Schultz on 63340990 or employment@cct.org.au