Description:
About you
You learn and adapt quickly, but thoughtfully - if there’s a better way to do things you’ll suggest it and implement it. You communicate with brevity, effectiveness and influence, and are collaborative, authentic, and trustworthy. You like for things to be well considered and planned, but are also comfortable to jump in and just get them done when needed.
You’re excited to work with a close, passionate, and effective team, and wrangle the chaotic opportunities of the startup ecosystem.
About Enterprize
Enterprize supports Tasmanian entrepreneurs to start and run innovative, high growth, successful businesses – and we’re good at it! Businesses based at Enterprize are significant economic drivers, boasting three-year average annual revenue growth of 27%, employment growth of 27%, and two-year average annual export growth of 28%. Since 2016, Enterprize has engaged over 300 people through our programs, showcased Tasmanian talent to over 140,000 people globally through our Digital Demo Days, and engaged high calibre mentors from over 30 businesses in our work.
We’re fortunate to call three iconic Tasmanian buildings home, thanks to the support of the City of Launceston and City of Hobart. In Hobart you’ll find us on the top two floors of the Hobart City Council building (former Hydro Electric Commission) at 24 Davey Street; and in Launceston we occupy Macquarie House and part of Level 2 of Henty House, both in Civic Square.
We’re supported by the Tasmanian Government, City of Launceston, Startup Tasmania, Detached Cultural Organisation, City of Hobart, Aurora Energy, and Cradle Coast Authority.
Our programs follow world’s best practice lean startup methods. It’s essential knowledge for all startup founders, but also interesting and useful for existing business operators, career professionals, and students. To help Tasmania succeed, we’ve set our sights on some lofty goals and we’re building an exceptional team to get us there.
Our team is distributed between Hobart and Launceston. We’re in need of someone to take the reins of our Launceston hub and continue to nurture and grow our community of innovative thinkers and doers.
About our Startup Community Coordinators
Enterprize Startup Community Coordinators are multi-tasking superhumans. They’re a welcoming face greeting our community and visitors all day, can flip a hired space in a matter of minutes, and are responsible for managing day to day events, maintaining facilities, and inducting new members.
Startup Community Coordinators are supportive, energetic, and inspiring, and they love growing the startup ecosystem in their part of the state. They play a vital role in the development of the culture of their hubs, and are constantly developing new ways to educate, motivate, and promote the entrepreneurs they meet.
A day in the life of a Startup Community Coordinator is varied and unpredictable, but some of your main responsibilities will include:
Facility Management
- Maintaining stock levels of all the “must haves” for our community members
- Issuing and managing access registers for cards and keys
- Maintaining and implementing safety plans, including maintaining records of qualifications for first aid, evacuation officers, etc
- Liaising with building managers and contractors to manage repairs, maintenance, and updates to the hubs
Event Management
- Conducting tours and processing bookings for external hirers
- Setting up and packing down venue when required
- Assisting guests with facility and technology requests across the duration of their booking
- Planning, hosting, and speaking at Enterprize run events within the hubs
Community Engagement
- Conducting tours for potential community members, and facilitating onboarding, induction, and introductions for new community members
- Fielding and resolving community member and guest complaints and hub related issues
- Ensuring all guests and community members understand and uphold the Terms & Conditions and Code of Conduct
- Creating and implementing community building initiatives within the hubs
- Being a champion for the Enterprize programs within the hub and helping filter potential applicants
Administration
- Reception duties, including greeting guests, accepting deliveries, taking enquiry calls and managing enquiry emails
- Assisting with marketing, including writing social media posts, stakeholder newsletters, copywriting and editing, and website maintenance
- Billing and management of accounts receivable relating to the hubs
Please note many of the hub related tasks are physically demanding and the successful candidate will need to be able to complete all duties efficiently and safely.
What you’ll get
- Support from a small, high performing team that’s honest and diverse
- Flexibility and work life balance actually taken seriously
- World class training in design thinking, ideation, community building, and lean startup
- Opportunity to work alongside startup founders in our innovation hubs in Hobart, Launceston and North-West Coast (coming soon)
- Networking opportunities with business and government leaders
- Access to our Uprise Employee Assistance Program
The process from here
- Apply through Seek with a cover letter outlining why you’re perfect for the role we’ve just described. This role is part time, but the minimum hours required are 22.5. We're keen to hear how many hours you'd like to do, and how you'd configure that to fit into your life.
- We’ll pick the best cover letters for the first shortlisting, which will involve answering a few brief questions via email.
- The applicants with the best answers will be invited for an interview with Amy (Acting CEO), Jin-oh (Hobart Community Coordinator) and Teresa (current Launceston Community Coordinator).