Where

Student Services Officer

The University of Adelaide
Adelaide Full-day Full-time

Description:

Job no: 515772
Work type: Fixed term - Part-time
Campus: Adelaide
Categories: Student Services and Learning support, HEO4

(HE04) $71,460 - $78,326 per annum plus an employer contribution of 17% superannuation applies.

2 Part Time (3 days a week) Positions Available Immediately!

1 Continuing role and 1 Fixed Term role until end of December 2025

The Student Services Officer provides support services to students, staff and visitors. This role is required to have broad knowledge of the student lifecycle and provide direct support through omni-channel services.

To be successful you will need:

  • Demonstrated experience and commitment in delivering customer-centred service in a shared service model.
  • Demonstrated ability to learn new systems and adapt to new technologies.
  • Demonstrated experience in a high-volume shared service structure providing multi-channel service delivery including face-to-face and call center responsibilities.
  • The ability to work effectively across omni-service channels to meet demand and the student lifecycle.
  • Proven keyboard skills and demonstrated familiarity with standard office applications.

If you have the talent, we'll give you the opportunity. Together, let's make history.

Click on the ‘Apply Now’ button to be taken through to the online application form. Please ensure you submit a resume, as well as a cover letter addressing your suitability and experience for the position, referring to the selection criteria, in no more than 2 pages.

Applications close 11:55pm, 18 March 2025

The University reserves the right to close this advertisement before the closing date if a suitable candidate is identified.

The University is an Equal Employment Opportunity employer committed to providing a working environment that embraces and values diversity and inclusion. Female applicants, people with a disability and/or Aboriginal and Torres Strait Islander people who meet the requirements of this position are strongly encouraged to apply.

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20 Mar 2025;   from: uworkin.com

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