Where

Retail Technology Support

Morgan Consulting
Melbourne Full-day Full-time

Description:

Retail Technology Support / Assistant
Looking for a role where you can own your work, solve problems, and make an impact ? We’re hiring a Retail Technology Assistant to help onboard stores to our loyalty program, integrate POS systems, and support retail technology operations.
What You’ll Do
  • Lead store onboarding – Set up and integrate new stores into our loyalty system.
  • Manage POS & API integrations – Ensure smooth connections between systems and troubleshoot issues.
  • Work with vendors – Oversee IT aspects of vendor onboarding and manage timelines.
  • Support & problem-solve – Identify and fix technical issues quickly.
  • Bridge the gap Communicate clearly and confidently with both technical and non-technical teams.
  • Document & improve – Maintain clear technical guides and suggest system improvements.

What You’ll Need
  • Experience in technology support, integrations, or a similar role .
  • Understanding of APIs, POS systems, and app development processes .
  • Strong communication skills – Able to explain technical details in simple terms.
  • Problem-solving and project management skills – Ability to handle multiple tasks and meet deadlines.
  • Ability to work independently and take ownership of tasks.
  • Experience creating and maintaining technical documentation .

Why Join Us?
  • Hybrid work – 2 days on-site, the rest remote.
  • Career growth – Training, development, and clear progression paths.
  • Autonomy & impact – Be the go-to expert in this role.
  • Occasional domestic travel – Get hands-on with integrations.

This is an opportunity to own a key role in retail technology while growing your career.
If you're tech-savvy, a great communicator, and love solving problems, apply now!
20 Mar 2025;   from: uworkin.com

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