Freight Forwarding - Export Operator - Melbourne

Description:

Export Operator - Melbourne
About Your New Company
This company is a trusted name in freight forwarding, setting the standard for excellence across Australia. Built on integrity, innovation, and a strong customer focus, they continue to grow while creating an environment where diverse talents are valued, ideas are encouraged, and every team member has the opportunity to thrive.
About the Role
We are seeking an enthusiastic and customer service driven individual to join the team on a full time basis as an Export Operator.

• Receive sea freight bookings, register orders in EDOC and arrange shipments of LCL
• Take booking requests ensuring bookings are made at current and profitable rates
• Keep all stakeholders (internal/external) abreast of bookings and shipment status
• Follow up suppliers with regards to payments of invoices
• Providing customer advice on all aspects of shipping goods overseas including packing dimensions, weights and the export procedures in accordance with company operation procedures
• Identify optimal solutions for customer and shipment problems and issues that arise
• Identify opportunities for process improvement efficiencies that will contribute to increased productivity
• Take accountability for your role – expectations, goal setting, workload commitments, seeking and providing feedback and development, sharing your knowledge with others.
• Share positive customer experiences with the team
• Take action to drive healthy and safe work practices throughout the business

The Successful Spplicant Should Demonstrate;

• 2-3 Years experience within the industry
• Export Operator experience
• Excellent communication skills
• Highly service oriented
• Good attention to detail
• Ability to work in a high paced environment
• Strong time management and organization skills
• Motivated, flexible, and forward-thinking
• Positive attitude & team player
• Professional and courteous demeanor
• Displays a flexible and open minded willingness to adapt to new environments and be a team player
• Must have good ethical standards.

What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your resume, or call Thomas Hunter now at 0437 537 710.
If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion