Description:
A bit about us
If you are looking for a fantastic team and a challenging, fast, and dynamic work environment, you are at the right place!
On our journey to making a positive difference across the world, you will work with passionate people in an innovative and collaborative organisation as we inspire wellness through #PurposeLedCareers
We are dedicated to our customers, community and environment and are looking for similar-minded talent to join us! As an equal opportunity employer, we care deeply about creating an inclusive workplace where our team members feel valued, respected, and empowered.
Our total rewards package offering includes additional annual leave, bonuses, wellness programs, health benefits, flexible and remote working arrangements, and performance awards - not to mention various social and recreational activities, all of which are regional specific.
With over 3,400 team members working across the globe, our vision is focused on premium nutrition and lifetime wellness, backed by science. We have 3 business segments - Baby, Adult and Pet Nutrition and Care - supporting whole - family health and happiness across 7 international brands.
What this means for you
The variety of work creates unlimited opportunities to excel across a breadth of disciplines; you will be presented with a wealth of new pathways and opportunities to explore throughout your career. Working with us will be more than just a job; we guarantee a life-changing experience as you step into an environment that moves quickly and presents new challenges daily.
Your role within the team
The Key Account Manager is a critical role within the H&H business and is responsible for nurturing our growth categories Skincare & Infant Formula. They will collaborate with the buying teams in our biggest customer to achieve executional, financial and operational targets. This role will also support the entire team with full ownership of Blueshift, our financial reconciliation including OPEX and trade spend management.
Key responsibilities include:
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Develop and implement joint business plans alongside National Sales Manager with Chemist Warehouse,
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Effectively manage retail promotional programs designed to maximise sales volume and profitability for the business,
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Manage and evaluate co-op investment to deliver the highest return on investment possible for both H&H and the customer,
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Responsibility as the key business management contact for retail buying teams across the Skincare & Baby categories,
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Drive connection and implementation of our strategy to Chemist Warehouse strategy through strong relationships with Marketing,
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Work closely with Logistics & Finance to ensure the smooth servicing of our retail accounts including leading our orders & inventory processes and owning and managing all financial reconciliation of claims and credits for Chemist Warehouse
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Full ownership of forecast across all categories Vitamins, Skincare and Infant Formula.
Desired Skills & Experience
We look for people who have what it takes to make an impact; who can challenge us to go further while pushing themselves to deliver exciting & ambitious results.
To make sure we’re setting new starters up for success, we ask that you meet a few criteria relevant to the role to be considered for this opportunity:
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2-4 years' experience in business development management, account management/ customer facing or category management,
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Relevant tertiary qualification (Marketing, Commerce, Business),
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Pharmacy or Grocery account management experience desirable,
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Strong verbal and written communication skills to present proposals, reports, and updates effectively,
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High level project management & strong administration background/PO raising,
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Partnered with key stakeholders across multiple work areas to achieve business goals,
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High account and relationship management experience,
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Exposure in negotiating contracts and agreements, with a focus on achieving mutually beneficial outcomes,
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Understanding of category data analysis tools and techniques (Blueshift, IRI, shopper data, Quantium etc.),
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Advanced Data Analysis and excel skills,
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Familiarity with the specific industry, including market trends, competitive landscape, and customer needs,
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Understanding of P&L statements, pricing strategies, and budgeting to manage accounts profitably,
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Understanding of the products, including technical specifications and benefits, to effectively communicate value to customers.
H&H Group believes in the benefits of a diverse & inclusive workplace & aims to reflect the varied cultures within which we exist. We are committed to providing a working environment that is free from discrimination & harassment, creating a safe and inclusive environment for all.
We encourage applications from people of all ages, nationalities, religions, racial and gender identities, sexual orientations, abilities and cultures, & our hiring decisions will be based on business needs, position requirements, & the qualifications and experience of individuals. If you require support or assistance during the application process, please notify us at the time of application and we will be sure to enable reasonable adjustments where suitable.
If you have what it takes, please apply via the online portal & we will be in touch soon. We move quickly & may fill the role prior to the application close date, so we suggest you get in touch today!