Description:
Some career choices have more impact than others.
At HSBC we exist with the purpose of Opening up a World of Opportunity . We use our unique expertise, capabilities, breadth and perspectives to provide opportunities for our customers and colleagues through global connectivity. We bring together the people, ideas and capital that nurture progress and growth, helping to create a better world – for our customers, our people, our investors, our communities and the planet we all share.
As an HSBC employee in Australia, you’ll have access to tailored professional development opportunities, competitive pay, an embedded flexible working culture and a range of employee benefits. These include market-leading subsidised private health cover, enhanced parental pay and support when returning to work, subsidised banking products and services, bonus leave days and wellness programmes including discounted gym memberships.
Risk and Compliance are global functions that incorporate a range of specialist teams, working together to help HSBC navigate a complex regulatory and risk landscape. The Risk and Compliance function aims to embed a sustainable approach to risk and compliance management that supports safe growth and serves customers fairly. The function aspires to continuously raise the bar and set leading standards across the industry to help HSBC safeguard its customers and the communities in which it operates.
The Senior Manager Fraud Risk for Australia and New Zealand is a key strategic risk management role in the second line of defence that has a broad remit and responsibility for leading the implementation and management of all aspects of fraud risk stewardship across the entities. This includes overseeing and leading on the impact analysis and embedment of fraud and scams related regulatory changes and driving the coordination and execution of the fraud risk management second line function in Australia and New Zealand, across both retail and wholesale businesses.
The role is responsible for ensuring that HSBC’s operations in Australia and New Zealand are effective in identifying, managing and mitigating fraud risks and ensuring appropriate review, challenge and advice is provided to the business. This role requires strong partnership with both businesses and the leadership team and is accountable for the implementation of appropriate fraud policies and mitigation measures. The role is responsible for staying at the forefront of emerging risks and trends and providing strong engagement and thought leadership into regulatory and industry changes.
The Senior Manager Fraud Risk for Australia and New Zealand is a critical forward-thinking leadership role and is supported by two Fraud Risk Managers.
Key Responsibilities:
- Acting as a role model for Financial Crime Fraud risk management, bringing thought leadership and appropriate review and challenge to the role to identify, mitigate and manage fraud risks.
- Supporting the lines of business to maintain an effective control framework and to ensure compliance with all relevant external laws & regulations, internal codes and policies, good market practices, and industry standards.
- Providing advisory services to the lines of business to ensure clear understanding of fraud risk exposure with respect to clients, transactions and products.
- Responsibility for second line governance of fraud risk exposures, providing analysis, reporting and oversight that is independent of the first line of defence, thereby maintaining an objective assessment of risk exposure.
- Exercising risk steward challenge, acting as an independent trusted advisor in governance forums, undertaking issue management and working closely with risk owners and control owners.
- Ensuring appropriate escalation of issues and working collaboratively within the first and second line of defence to ensure emerging and identified risks are addressed appropriately, and in a timely manner.
- Staying at the forefront of emerging risks and trends and providing strong engagement and thought leadership into regulatory and industry changes.
- Supporting strategic projects and change initiatives as part of the Australia and New Zealand Risk and Compliance strategy, as well as providing senior leadership support to the Head of Financial Crime Risk Stewardship, the Head of Financial Crime and the Chief Risk and Compliance Officer as required.
Requirements
Requirements:
- Deep experience as a fraud risk subject matter expert, in a financial services setting.
- Knowledge and awareness of current fraud trends and typologies, specifically in all areas of first-, and third-party frauds, coupled with a strong understanding of industry fraud prevention, detection, mitigation and investigation techniques.
- Proven experience in managing industry-wide regulatory change initiatives, including experience in identifying, assessing and implementing regulatory change and associated experience in engaging with regulators, industry bodies and internal stakeholder to navigate regulatory developments. Knowledge of the Scams Prevention Framework would be advantageous.
- Strong risk management skills with the ability to identify risk and a strong knowledge of financial services fraud and scams control frameworks.
- Demonstrated leadership experience, motivating team members and stakeholders through a constantly changing fraud environment and competing priorities.
- A curious mind with strong analytical skills, an eye for detail and the ability to develop innovative solutions to problems.
- Excellent written and verbal communication skills coupled with excellent interpersonal and influencing skills to build and maintain strong C-Suite stakeholder relationships.
- A proactive self-starter, with excellent organisational skills able to work independently but also within a team environment.
Preference will be given to candidates who hold Australian PR/Citizenship or New Zealand Citizenship, or who can demonstrate current unrestricted work rights in Australia without limitations.
We value different perspectives, we succeed together, collaborating across boundaries, we take responsibility, holding ourselves accountable to get things done. Through these values, HSBC is committed to building a culture where all employees are appreciated and respected and where opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow in an inclusive environment.
Applications from First Nations peoples are encouraged.
Learn more about careers at HSBC Australia – https://www.hsbc.com/careers/where-we-hire/australia
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