Description:
We are an award-winning engineering and manufacturing business, who think outside the box to deliver our innovative world class product.
An exceptional customer experience is our priority, as such we are looking for a mature minded, energetic and self motived individual to join our customer support team to provide a high standard of customer service, sales and administrative support.
Responding to inbound customer, stockist and general enquiries, via phone and email, along with maintaining up to date records of these interactions, this is a busy and diverse role.
Processing sales orders, invoice generation, and providing first level product support, along with outbound customer care calls, round out the day-to-day responsibilities.
Strong administration and customer service skills and experience are essential for this role. A pleasant, but strong phone manner with the ability to interpret feedback to identify caller needs and an ability to trouble shoot our technical products (with training) are key to this role.
You will need experience in a similar role, preferably in supporting a technical or mechanical product in electronics, robotics, or mechanics.
We are Lisarow based, with free onsite parking. We operate Monday to Friday between 8.00am and 5.00pm.
Come join our team today!