Description:
Are you our next rising star?
Continue your career with us the Assistant Venue Manager at Sokyo.
The Star Brisbane is Australia’s newest entertainment hub at the heart of the new Queen’s Wharf Brisbane precinct. The first phase is now open, with more venues and experiences on the way. The Star Brisbane offers a variety of new dining, bars, and unique entertainment options. It also includes a five-star luxury hotel, The Star Grand, and a state-of-the-art Event Centre.
This transformational project has brought even more excitement and anticipation to burgeoning Brisbane. It will redefine how people play, shop, and socialise in the river city.
As the Assistant Venue Manager for Sokyo, you will lead a team of Food & Beverage professionals, ensuring that every guest experience is nothing short of extraordinary. Your exceptional attention to detail, impeccable service standards, and unwavering commitment to excellence will set the tone for your team, creating an unforgettable dining experience for our valued guests.
This is a fantastic opportunity where you will showcase your food and beverage leadership and customer service skills .
A few of your responsibilities:
- Lead and mentor a dynamic team of wait staff, fostering a culture of professionalism, teamwork, and continuous improvement
- Ensure seamless coordination between the front-of-house and back-of-house operations, maintaining efficient communication and workflow
- Provide exceptional hospitality and anticipate guests' needs, delivering personalized service that leaves a lasting impression
- Maintain a comprehensive understanding of Sokyo’s menu, wine list, and dining offerings, ensuring that your team can confidently guide guests through their culinary journey
- Ensure compliance with the Responsible Service of Alcohol and relevant provisions of the Liquor Act
What are we looking for:
- Extensive experience in a high-end dining establishment, with a track record of managing and motivating teams to deliver exceptional service
- A passion for hospitality and a genuine desire to create memorable experiences for guests
- Excellent interpersonal and communication skills, with the ability to build strong relationships with guests, colleagues, and stakeholders
- Exceptional attention to detail and a commitment to maintaining the highest standards of professionalism and quality
- Comprehensive knowledge of food and beverage service, including menu knowledge, wine pairing, and dining etiquette
- Accreditation in Responsible Service of Alcohol – RMLV/Approved Manager an advantage
Please be aware that eligibility checks are required as part of the recruitment process and ongoing employment for this position.
About us
The $3.6 billion Queen’s Wharf Brisbane development is being delivered by Destination Brisbane Consortium – a joint venture led by The Star Entertainment Group alongside its partners.
When complete, Queen’s Wharf Brisbane will deliver four new luxury hotels, more than 50 new food and beverage experiences, significant luxury retail, the restoration of nine heritage buildings and around 1,500 residential apartments.
Our culture
At The Star, we are committed to creating a diverse, equitable and inclusive workplace that we know will contribute to exceptional experiences for our guests, a great place to work for our team members and positive outcomes for our communities. We believe in authenticity that embodies our Company values = Build Memorable Connections, Own It, Lead with Integrity, and Take Good Care .
We welcome applications from all cultures, ages, religions, genders, LGBTQI+ people, Australia’s First Nations Peoples, and people with disabilities. We recognise the distinctive challenges that trans and gender-diverse applicants may encounter during the recruitment process. We offer a range of flexible working options for team members to find a balance between work and life that’s right for them and their unique well-being needs.
The Star was awarded WGEA Employer of Citation for Gender Equality (2022-24) and has been recognised as a 2024 GOLD Employer by the Australian Workplace Equality Index (AWEI), which evaluates LGBTQI+ inclusiveness in the workplace.
It is an exciting time for The Star Entertainment Group as we get ready to start our journey to The Star Brisbane.
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