Description:
Are you a hospitality superstar? Do you love welcoming people with a great smile each day? If so, we want to hear from you. If you want to be part of a fast-growing company that creates memorable experiences for our guests, then apply now!
Elphin Serviced Apartments are set in the heart of Launceston, Tasmania we are a boutique, award-winning accommodation property featuring 27 well-appointed and spacious guest rooms, two- and three-bedroom apartments.
We are seeking the services of a friendly, reliable, and an Experienced Hotel Receptionist to join the team on a casual basis.
As our next Team member, you will:
- Assist with Guest enquiries, face to face, over the phone and via email.
- Be responsible for completing a wide variety of front office tasks, from selling the hotel’s facilities to taking reservations and maintaining guest accounts, assisting guests on Arrival, during their stay and up until their departure.
- Be willing to go the extra mile to provide great guest service.
- Previous reception experience highly regarded.
- Be required to multitask and work in a fast-paced environment.
- Provide guests and visitors with local information from your vast array of knowledge of the local area.
- Flexible to assist across the property in other departments as required by the needs of the business.
What we are looking for:
- Prior experience in hospitality & or customer service industry is preferred
- Experience using RMS an advantage, however onsite training will be provided.
- Reliable team member
- People with a passion for providing quality guest service.
- Good communication and time management skills with a friendly personality
- Team players, that will be hands-on in order to see their team succeed.
- The flexibility to work over a seven-day roster at a variety of times.
If you are reliable, passionate about a career in hospitality and able to work a flexible roster then click Apply to submit your resume via Seek.