Description:
At Meliora Marketing we’re on a mission to set the standard for innovative acquisition & retention services in the betting & gambling industry. Representing some of the biggest casino and sportsbook brands in New Zealand and Canada , we pride ourselves on delivering exceptional experiences not just for our players, but for our employees too.
While we’re revamping our careers page to fully showcase how awesome working with us is, let us give you a sneak peek into what makes our team in Adelaide special.
Our Adelaide office is a vibrant, close-knit team of 25 who love what we do and celebrate hard work. And here's the best part—our Head of VIP and VIP Team Lead both started from the bottom and worked their way up. We value talent, perseverance, and offer growth opportunities.
Graduates and ambitious individuals with a customer-facing background are welcome to apply — we’ll teach you the rest!
Start date: end of April
Here's What You’ll Do
- Serve as the dedicated point of contact for high-value players, fostering strong relationships via phone, email, and Telegram.
- Craft exclusive offers tailored to individual player preferences. This will also involve looking at and analysing data (eg number of deposits etc).
- Assist in planning unforgettable events that keep VIPs engaged and returning.
About You
You’re friendly, charismatic, and people-focused. You’re passionate about delivering great experiences and thrive in a fast-paced, fun environment.
What We’re Looking For
- Experience in a customer-facing role.
- Outstanding written and verbal communication skills.
- A positive attitude with the ability to build and maintain strong relationships.
- Analytical skills to interpret data and create customized offers.
What’s in It for You?
- AUD 55-60k yearly + 10% Quarterly bonus + Super.
- A positive, fun, and supportive work culture.
- A $500 annual allowance for upskilling and training courses.
- Growth opportunities within the company.
- Provision of a laptop to ensure you’re set up for success.
- Fully stocked drink and snack area to keep you energized throughout the day.
- Team activities like bowling, holiday parties, and weekly office fun!
- Senior VIP Account Managers enjoy exclusive, unforgettable experiences like: Ringside seats at UFC events in Sydney , Fancy cocktail parties in Auckland , VIP suites at the Melbourne Formula 1 Grand Prix
Our Hiring Process
- Initial Interview : Chat with our Talent Acquisition Team.
- Second Interview : Meet our Hiring Managers in Adelaide.
- Reference Checks : The final step before we welcome you to the team!
If you’re ready to take your career to the next level and be part of a company that values hard work, growth, and unforgettable experiences, we’d love to hear from you.
Job Types: Full-time, Graduate
Pay: $55,000.00 – $60,000.00 per year
Benefits:
- Free drinks
- Free food
- Relocation assistance
Schedule:
- 8 hour shift
- Day shift
- Fixed shift
- Monday to Friday
- No weekends
Supplementary Pay:
- Quarterly bonus
Experience:
- Relationship management: 1 year (Preferred)
Work Authorisation:
- Australia (Required)
Work Location: In person