Description:
(Affirmative Measures - First Nations)Information for candidates: an affirmative measure allows a particular job in the Australian Public Service to be open only to Aboriginal and/or Torres Strait Islander persons. The filling of this vacancy is intended to constitute an affirmative measure under section 8(1) of the Racial Discrimination Act 1975. It is open to First Nations candidates only.
To be eligible to apply for an Affirmative Measure - Indigenous position, you must provide confirmation that you are an Aboriginal and/or Torres Strait Islander person as part of the onboarding process by providing one of the following documents:
- a confirmation of Aboriginal and/or Torres Strait Islander descent form executed by an Aboriginal and/or Torres Strait Islander organisation
- a letter signed and executed by the chairperson of an incorporated Aboriginal and/ or Torres Strait Islander organisation confirming you are recognised as an Aboriginal and/or Torres Strait Islander person
- a statutory declaration made by you or a member of an indigenous service provider confirming you are recognised as an Aboriginal and/or Torres Strait Islander person, if no other documents are available.
Our purpose is to provide safe, culturally appropriate and affordable accommodation for First Nations people who need to be away from home to access services and economic opportunities.
Across its network of hostels, dedicated Aboriginal Hostels Limited (AHL) staff provide accommodation and meals for residents in a supportive environment, assisted by local First Nations service providers and referral agencies.
The key duties of the position include
AHL is seeking experienced accommodation managers and assistant managers with a strong focus on customer service. Our Hostel Managers and Assistant Hostel Managers work closely with local stakeholders to support First Nations people into our hostels and ensure residents are connected with the services they require during their stay.
Your role is to ensure hostel occupancy is high and service to residents is exceptional. You will be a hands-on manager, working closely with the small hostel team to provide three meals a day and ensuring the facility is clean, safe and welcoming. You will ensure all hostel operations are meeting standards in line with guidelines and policies and continually develop your team to improve our service offering. You will be reporting to an Operations Management Team and will provide regular reports on hostel operations to the Operations Management Team and to AHL's National Office business areas as required.
Under the direction of the Operations Management Team, you will manage the day-to-day operations of the Hostel which includes:
- Making independent decisions based on AHL policies and guidelines.
- Supporting hostel teams in achieving AHL's goals by providing clear direction and guidance on work expectations and deliverables.
- Understanding and applying AHL delegations and broader APS guidelines and principles.
- Liaising with internal and external stakeholders to ensure guest needs are attended to in an efficient and professional manner.
- Providing management, support and leadership to all hostel staff.
- Ensuring staff undertake mandatory training and facilitate the participation of staff training in line with role requirements.
- Upholding AHL's commitment to safety of its staff and residents.
21 Mar 2025;
from:
uworkin.com