Product Manager

Description:

Why work for Tyro

We're not just like every other bank. Tyro has always been a tech company at heart, but fostering a diverse and inclusive environment, and a passion for continuous learning has always been one of the most important parts of our company's culture.

Tyros are a highly collaborative mix of people. You will work closely with our awesome teams and individuals in engineering, product management, customer support, sales and other functions within the business. Our strong team of 600+ Tyros, just like our customers, are the lifeblood of our business. We go to great lengths to ensure a positive and enjoyable employee experience for all. Everyone is committed to delivering great outcomes for our customers, and you will have the chance to change the face of payments and commerce for Australian businesses.

About the role:

Product Managers at Tyro play a critical role in defining, delivering, and evolving a differentiated portfolio of products that drive value for our 70,000+ customers. As a key member of the product team, you will work closely with engineering, design, sales, and marketing to define the strategy for your product which will ensure that Tyro can win in market. Your deep understanding of competitors, key customer pain points, world class product thinking will allow you to create market leading products for Tyro which solve real customer pain and drives business growth for Tyro.

You'll be responsible for owning either a full product or a key part of a large product, executing against your 6–12 month strategy, and driving measurable outcomes.

This role requires a customer-obsessed, data-driven, and execution-focused mindset, with a strong ability to collaborate with cross-functional teams and influence decisions.

This is a unique opportunity to accelerate your product management career through close coaching by the Tyro product leadership team who have experience working in world class product organisations in Australia and the US.

What you'll do:

Product Strategy and Roadmap Execution:

• Own the strategy and execution for a product or a key part of a product, ensuring alignment with the broader product strategy.

• Define clear objectives and measurable success metrics, ensuring a strong linkage between customer needs and business goals.

• Collaborate with leadership to refine product priorities, making data-driven trade-offs based on impact, feasibility, and strategic fit.

Customer and Market Insights:

• Maintain direct, frequent engagement with customers, gathering qualitative insights and validating key assumptions.

• Conduct competitive analysis to identify opportunities for differentiation and market positioning.

• Leverage data and analytics to track adoption, usage trends, and customer pain points, continuously iterating on improvements.

Product Development and Delivery:

• Work in close partnership with engineering and design to define requirements, break down user stories, and manage backlog prioritisation.

• Ensure efficient, high-quality execution across all stages of the product lifecycle-from concept to launch and iteration.

• Participate in key ceremonies (sprint planning, retrospectives, etc.), ensuring clarity on priorities and unblocking teams when needed.

Go-to-Market and Stakeholder Engagement:

• Oversee impactful launch plans, GTM strategies, and enablement materials for internal teams (sales, support, marketing).

• Ensure smooth cross-functional collaboration, aligning stakeholders across sales, operations, and legal teams for successful product rollout.

• Actively contribute to internal and external communication, ensuring transparency in product decisions and roadmap updates.

What you'll bring:

Product Execution and Ownership:

• Ability to define and execute against a 6-12 month product roadmap, balancing short-term wins with long-term impact.

• Demonstrated ability to ship impactful features, working closely with engineering and design.

Customer and Market Insight:

• Experience in c ustomer discovery/research - identifying key pain points and translating them into product solutions.

• Ability to analyse competitive products and industry trends, ensuring strong product positioning.

• Strong data-driven mindset, with proficiency in metrics analysis (e.g., funnel analysis, cohort tracking).

Technical and Executional Skills:

• Comfortable working with engineering teams, with a solid understanding of agile development processes.

• Ability to write clear product specs, user stories, and acceptance criteria.

• Experience with A/B testing, experimentation frameworks, and iterative product development.

Communication and Stakeholder Management:

• Strong written and verbal communication skills, with the ability to influence decisions across teams.

• Experience working with cross-functional teams (engineering, sales, marketing, and customer success).

• Ability to clearly articulate trade-offs and balance multiple competing priorities.

Perks and Benefits

We’ve worked hard to create an environment that’s big on diversity, inclusion, and flexibility, and one that suits the changing needs ofour people across Australia. Here are just some of the things Tyros tell us they love about working here:

• A hybrid working policy that truly enables you to live your best life

• Learning and career development opportunities

• 16 weeks paid primary carers leave

• 12 weeks paid secondary carers leave

• Annual team-based volunteer day

• We're a social bunch, we love a weekly team social event, snacks, a selection of craft beer, wine and non-alcoholic beverages, ping pong and video games

• Taco Tuesdays

• Mental health and wellness initiatives

• Personal finance initiatives

#LI-Hybrid