Registrations Officer

Description:

2 Year fixed term, full-time position
242 Exhibition Street Melbourne office location & remote
Position overview
The Registrations Officer is responsible for delivering practitioner registration administration to support the effective and efficient administration of the licensing and registration scheme for building and plumbing practitioners.
This role is responsible for the end-to-end processing of registration and licensing applications and providing customer service to a range of internal and external stakeholders.
What we are looking for:
* Experience in acustomer service and a wide range of administrative functions.
* A confident communicator with excellent vebal/ written skill and strong attention to detail.
* Enthusiastic and self-motivated, keen to contribute to improving systems and processes.
* Knowledge and experience to maintain database records and proficiency using Microsoft suit Teams, Word, Excel and Sharepoint.
* Prior experience processing of licensing and registration applications would be well regarded.
About the organisation
The Victorian Building Authority (VBA) is the primary regulator of Victoria's building and plumbing industries, ensuring compliance with relevant laws that protect the Victorian community and promote confidence in the built environment. The VBA manages practitioner registration, monitors industry standards, and enforces compliance through inspections, investigations, and audits. It also supports industry professionals by providing guidance, education, and resources to uphold safety, durability, and sustainability in building and plumbing work. The VBA is committed to promoting accountability and continuous improvement, and plays a critical role in safeguarding Victoria's construction standards and ensuring quality outcomes for all Victorians.
Working at the VBA - what you can expect
* To be part of a passionate, supportive, and motivated team.
* The opportunity to use your knowledge and skills within a dynamic and forward-thinking organisation.
* An amazing employee engagement program, career development, and flexible hybrid work arrangements for greater work life balance.
VBA Commitment
We value diversity and inclusion in all forms - gender, religion, ethnicity, LGBTIQ+, disability and neurodiversity. Aboriginal and Torres Strait Islander candidates are strongly encouraged to apply. We're hoping to find a broad range of experiences, and people from all backgrounds and communities to join us at the VBA.
We invite you to talk to us about any preferences or adjustments you may need to either our recruitment process or the role itself. If you identify as a person with disability, please let us know how we can provide additional support to your application. If this is you, please don't hesitate to get in touch via recruit@vba.vic.gov.au.
We value and encourage flexibility for all, and so we support all our roles to be worked flexibly in some way, including part-time, to support a diverse, adaptive, and high-performing workforce. We encourage you to discuss flexible work options with the hiring manager during the recruitment process.
How to Apply
We require you to upload:
* Attach an up-to-date resume.
* Please include a cover letter (1 page maximum) detailing why you are interested in the opportunity and highlighting the skills and experience relevant to the responsibilities of this position.
* Any other quals or licence if applicable
Important information
* Only electronic applications submitted via careers.vic.gov.au will be accepted.