Account Manager, Specialist Brands

Description:

At the Electrolux Group, as a leading global appliance company, we strive every day to shape living for the better for our consumers, our people and our planet. We share ideas and collaborate so that together, we can develop solutions that deliver enjoyable and sustainable living.
Come join us as you are. We believe diverse perspectives make us stronger and more innovative. In our global community of people from 100+ countries, we listen to each other, actively contribute and grow together.
Join us in our exciting quest to build the future home!
Your Role
You are responsible for managing an assigned business territory, implementing business strategies to ensure achievement of revenue and profit targets by driving sales activity of all categories and product SKUs for EHP’s specialist brands, currently including AEG, Vintec and BeefEater.
Roles will focus on dedicated AEG/Vintec and BeefEater focus in metro territories while servicing all 3 brands in regional areas.
You will formulate business strategies which align with Key Account investment and promotional activity to increase market share, drive volume and a profitable product mix to meet the commercial objectives.
Your strategic focus is to drive profitable growth whilst executing a remarkable consumer experience.
Your role is to drive sales activity performing both sell in and sell out functions.
A Typical Day
Development of the overall store business plan.Conduct individual business reviews with Business Owners, Franchisee’s, Buyers, DepartmentManagers etc.Understand and execute the monthly Key Account Manager (KAM) channel plans for each Business
Unit (BU) to meet commercial objectives via sell out activity;
Execute the plan to drive focus priorities through confirmed product Deals & OffersUnderstand channel investment plans to drive sell outDrive channel Advertising and Promotional activity to increase volume and market shareEnsure Electrolux Consumer Promotional Programs are communicated and executedIdentification of Sales OpportunitiesAnalysis of the store inventory levels to identify low and overstock SKU’sAnalysis of sell through trends to determine correct stock weighting by SKU.Attain in house share information to determine growth opportunities by categoryBenchmark delivered margin by SKU based on market go priceAnalyse Commercial Agenda Segments and Star model performanceBuild benchmark reporting including MTD, YTD by category versus prior yearCore Range Reconciliation;Conduct SAP store display model count to ensure all Core Range models are displayed.Communicate Core Range status with Sales Account Manager to ensure alignment.Competitor/market activity for each BU;Collate and communicate competitor pricing, product and promotional activity to relevantinternal stakeholders.Understand the Pro-Forma promotional cycle, seasonal promotional activity management and sales driving activities to sell aid out.Inventory and Order ManagementAEG consignment stock management. Conduct AEG stock takes and reconcile on a regular basis, this includes working with retailer administration and Electrolux finance dept etc.Utilize damage and obsolete floor stock allowances to exit end of life models and damaged floor stock.Assist in management of all purchase orders and delivery book ins where needed (channeldependent).Share low and out of stock SKUs to all relevant stakeholdersCollaborate with relevant internal stakeholders to ensure presence of required display modelsEnsure all promotional lines are on display to support sell outEnsure retailer warehouses are aware of incoming stock for key catalogue linesProduct and Process training;Provide product training and support for the EHP product range in your portfolioHave a strong knowledge of all processes and provide training, education and support where required.Be a champion of the AEG pro-forma site and processes and provide training and education where needed.Collaborate with the Product Line, Training and Marketing teams to become a product champion for the products and brands in your portfolioProduct maintenance;Ensure all relevant product POS is placed and presented in the best possible manner.Ensure Electrolux Consumer Promotional POS is executed in a timely manner.Maximize the best possible position on the shop floor for all EHP products factoring inpromotional plans, competitor activity, traffic flow and relevant strategic focus.Ensure all products are presented at their best possible hygiene – unpacked, clean, un-damaged, and generally presented to best appeal to consumers.Display Maintenance;Take responsibility for all new display build execution and any required display maintenance byliaising with EHP Customer Marketing, State Sales Admin Assistants and any relevant retailcustomer contacts to successfully implement best in class in store displays.Collaborate with relevant retail partners and SAM’s and KAM’s when required to ensure alldisplay models are ordered and presented on display in a timely manner.Communication and Sales Function Alignment;Drive alignment with Product Training Strategies, In Store Display & Core Range Compliance standardsFollow up Service calls, Back Orders, Allocated Orders & manage Credit claims as requiredFollow up as requiredService call, Back Orders and Allocated OrdersCredit claim management
Who You Are
Minimum 3 years’ experience in a Customer Service or Sales positionExperience within the White Goods industry or a consumer goods environmentCompleted study in Sales, Business or a related discipline
Core Competencies:
Adaptive Thinking - Approaches sales challenges in a positive, solution-oriented manner.Sales Productivity - Invests in techniques and solutions that display a sense of urgency to focus oncustomer engagementSales Tools Mastery - Demonstrates proficiency with Cognos, JDE and/or other IT based applications(i.e. CRM) maintaining high data integrity.Competitive Product Offering - Demonstrates understanding of our key competitors and caneffectively communicate differentiators of our offerings.Corporate/Brand Messaging - Demonstrates understanding of our corporate/brand messages and can communicate them effectively to customers.Communication - Can communicate in a clear, persuasive, influential way.Collaboration - Values experience and contributions of individual team members as well as peers;demonstrates willingness to collaborate to find new, creative solutions to problems as well as emerging opportunities.
Why work for Electrolux?
Proud to be the only white goods manufacturer with a manufacturing of cooking appliances in Australia.Staff, Family and Friends DiscountsAnnual flu shots onsite + wellbeing sessions & webinarsCARE Day (additional leave)
As part of the Electrolux Group, we will continuously invest in you and your development. There are no barriers to where your career could take you!
Find out more on www.electroluxgroup.com