Description:
Care Coordinator – My Aged Care
Police HomeCare Services, situated in Adelaide, is a registered provider for both NDIS and Aged Care (Home Care). We offer a range of services, including CORE disability support services, NDIS Support Coordination, and support for individuals in Aged Care.
Founded in late 2015, Lifestyle Plus (Police HomeCare Services) is a private company committed to delivering support services to a broad community. Our scope includes individuals with disabilities, those aged 65 and above, and anyone requiring assistance. At present, we provide support to participants with NDIS plans and aged care recipients, all of whom appreciate the quality of our services.
What sets us apart is our unwavering commitment to provide quality care and service. At Police HomeCare Services, we prioritize individual needs and centre our approach around the person, whether they are a part of our staff or someone receiving support. When our staff members bring unique interests and skillsets to the forefront, we leverage these qualities to enhance the services we provide. Similarly, if a care recipient has specific interests to cultivate or explore, we strive to create the perfect match, ensuring both the staff member and recipient derive fulfilment from their time together.
It's important to highlight that numerous members of our staff have personal ties to individuals with disabilities, mental health challenges, or those in their senior years. Recognizing the significant difference we can make in someone's life through outstanding support is our daily motivation.
At Police HomeCare Services our values are at the heart of everything we do:
- Wellbeing - At our core, we're all about your wellbeing and that of our care recipients.
- Strong Relationships -We listen to people and pride ourselves on building strong relationships.
- Focused - We've got our laser focus on delivering outcomes, ensuring our care recipients are happy.
- Creative We're the masters of thinking outside the box. Our creativity knows no bounds, and we encourage everyone to dream big.
We are currently looking for a Care Coordinator to join our Aged Care Team reporting to our Clinical Director. Your key responsibilities will include:
- Commitment to contemporary home care services and practices to meet the requirements of the Aged Care Quality Standards
- Visit prospective and new care recipients with the Compliance Manager and/or the Clinical Director in order to be involved in the planning of their care package and to ensure the care workers supporting them have the appropriate qualifications and experience
- Maintain ongoing face to face contact with our care recipients
- Provide support and be an escalation point for both care recipients and care workers and if necessary escalate any issues to the Compliance Manager and/or the Clinical Director
- Monitoring the quality of our care delivery to ensure the care recipient's quality of life and independence is optimised and managing risks and duty of care
Our Ideal Candidate Possesses:
1. In-Depth My Aged Care Knowledge
- An exceptional understanding of Home Care Packages and My Aged Care including core principles, legislation, and rules.
- The ability to work flexibly within budget constraints
2. Effective Time Management and Documentation Skills:
- Exceptional time management skills of home care package service.
- Proficiency in using CRM systems and Microsoft Office for accurate and timely record-keeping of activities.
- Strong computer literacy and an ability to quickly adapt to new software programs or tools as required.
- Proficiency in maintaining clear and accurate case notes and other records within our systems.
3. Strong Interpersonal Skills:
- Excellent interpersonal skills enabling the building and maintaining relationships with various stakeholders. This includes internal and external parties such as our care recipient's families. These skills are integral to fostering cooperation and collaboration among all involved parties.
- Strong verbal and written communication skills to collaborate effectively with care recipients, their families, Guardians and various stakeholders. This proficiency ensures that care recipients receive the support they require while retaining their autonomy and control over their choices in the support they receive.
4. Proven Experience:
- A track record of success in a similar role within Aged Care, NDIS or related fields.
- Prior experience in a Care Coordinator or Support Coordination role or a similar NDIS/LAC/Service Coordination/Case Management position.
- The ability to work autonomously while also collaborating with a small, experienced, and dedicated team in our office, contributing to a cohesive and supportive work environment.
An ideal candidate meeting these criteria is expected to make a significant and positive impact on our organisation and the individuals we support.
Desirable Requirements:
- Tertiary qualification in Nursing (SRN or EN)
- NDIS Worker Screening Check
- Current Driver's License
- Unrestricted Working Rights in Australia
- Evidence of up to date Covid 19 vaccinations including eligible first booster
- Evidence of current influenza (flu) vaccination
- Current First Aid and CPR certificate.
We are seeking individuals who not only meet the above criteria but are also aligned with our values and driven to make a positive difference in the lives of the people we support. If this resonates with you, and you satisfy the requirements outlined, we invite you to get in touch with us.
Your dedication and commitment are highly valued in our mission to provide exceptional support and care.