Description:
Your role at St John of God Murdoch Hospital
You will support the Manager of Catering Services to provide an exceptional guest experience within the conference centre. The role contributes to the development and implementation of service and product innovation and at all times is responsible for optimising the commercial return to the organisation.
You will assist with the delivery of effective internal and external events aimed at current and future Specialists, patients, caregivers, GPs, other stakeholders and the broader community in line with the Hospitals relevant strategies focused on specific outcomes.
The Position
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Manage the delivery of internal and external events to engage and entertain Specialists, consumers, caregivers, GPs, community and other key stakeholders.
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Assist with the management and delivery of other Business and Service Development directorate event and engagement requirements.
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Liaise and communicate with executive assistants and other key stakeholders within the organization to understand requirements and expectations.
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Develop and maintain a team culture of service excellence and commercially sustainable guest services.
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Provide proactive support to other event organisers ensuring seamless service delivery.
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Coordinate and communicate with the catering services team for all food and beverage requirements.
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Assist and coordinate the setup of functions as per customer requirements, ensure all equipment is returned and correctly stored away.
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Manage and coordinate all assets within the conferencing center to ensure all equipment is in good working order.
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Manage, roster and coordinate conferencing assistants as needed for internal functions.
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Manage and coordinate service providers for all events and external functions.
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Ensure that high standard of service for functions and catering requests are maintained.
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Monitor compliance and ensure all services procedures and processes adhere to SJG standards, policies and statutory requirements.
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Assist the catering manager with administration tasks as needed.
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Managing and coordinate the end of month financial procedures and report.
You will have demonstrated experience in hospitality assisting with events and conferencing operations with proven organizational skills and the ability to provide leadership, set priorities and meet multiple deadlines.
Sound communication and interpersonal skills, written and verbal, with the ability to provide a high level of professional customer service to our general public, patients and workforce will be essential to the role.
You will have strong evidence of role modelling attentive and engaging behaviours with team and guests, in order to drive sales, with well-developed computer skills and a good working knowledge of a range of MS Office software packages and systems.
To succeed you will hold a current Responsible Service of Alcohol certificate with extensive experience in delivering coffee training and coffee equipment preventative maintenance including daily calibration, with previous hands on food production experience.
Cert IV in hospitality or retail will be highly regarded.
Above all, people will be at the core of everything you do committing to and supporting our Mission and Values.
We can offer you
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Salary : $76,387 to $82,250, plus 11.5% superannuation
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A permanent full-time position, working 38 hours per week
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Salary packaging up to $18,550 on a range of benefits such as mortgage, rent, meal entertainment, holiday accommodation or other everyday living expenses as well as options to salary package benefits above the FBT cap on items such as:
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Novated leasing
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work related expenses
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self-education and
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additional superannuation
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A healthy work-life balance through flexible work options, additional purchased leave & well-being programs
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Access to gym membership, fitness and wellbeing benefits through Fitness Passport for you and your family.
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Employee discount on St John of God Hospital & Medical Services and Private Health Insurance
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Employee support through our dedicated free Employee Assistance Program (EAP)
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Innovative Professional Development opportunities
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Travel Green allowance. If you walk, carpool or use public transport you could be eligible for up to $1,500 per year
All applicants are asked to submit a current CV and covering letter (of no more than two (2) pages) demonstrating how you meet the above position requirements.
For enquiries contact Justin stubley, Manager Catering Services, on 0466 437 727.
Applications will be reviewed throughout the advertising period and interviews conducted regularly. Apply today!
Applications Close: 12th April 2025
At St John of God Health Care, we celebrate diversity and warmly welcome applications from people of all backgrounds.
Our commitment is to create a safe and nurturing environment for all children and vulnerable individuals in our care and proactively take steps to protect them from abuse, ensuring their safety and well-being.
Our inclusive culture fosters an environment that is respectful and secure, welcoming and accessible, and unified through our diverse community.