Description:
Join Our Team at WEG – A Global Leader in Electric Machine Manufacturing!
Headquartered in Brazil, WEG takes pride in being one of the largest electric machine manufacturers worldwide. With a branches in 41 countries and manufacturing plants across 17, our team of over 45,000 dedicated employees is committed to delivering quality products and innovative solutions.
The Opportunity: Sales and Customer Support Representative
Are you a passionate individual with a knack for building relationships and delivering exceptional customer service? We are seeking a dynamic Sales and Customer Support Representative to be a key player in our mission to provide superior products and service to our valued customers.
What You’ll Do:
- Cultivate Relationships: Build and maintain strong connections with both potential and existing customers, understanding their unique needs.
- Provide Expert Guidance: Offer technical assistance and tailored recommendations for WEG products, ensuring customers get the most out of their solutions (don’t worry – training is provided!).
- Quote and Communicate: Prepare detailed quotations and communicate effectively about logistical timelines and delivery schedules.
- Process Orders: Enter customer orders into our system and keep track of delivery schedules.
- Collaborate and Innovate: Work closely with outside sales representatives and other state offices to enhance customer service and inventory management.
- Resolve Issues: Investigate and resolve customer service challenges, ensuring customer satisfaction at every step.
Who You Are:
To excel in this role, you will embody a positive, can-do attitude and thrive in a collaborative team environment. You’ll bring:
- Experience: 1-2 years customer service/administration experience
- Communication Skills: An excellent telephone manner, and strong verbal and written communication skills.
- Organisational Skills: Strong administrative capabilities, particularly with MS Office applications.
- Customer Commitment: A genuine dedication to providing outstanding customer service.
- Problem-Solving Mindset: A proactive approach to resolving issues and overcoming challenges.
- Team Player: A collaborative spirit with a positive attitude.
- Bonus Skills: Familiarity with SAP is a plus!
Why Join Us?
At WEG, we offer you the chance to be part of an exciting journey in a supportive and innovative environment. Here are just a few of the benefits you can enjoy as a member of our team:
- Employee Assistance Program: Access to confidential support for personal and professional challenges.
- Novated Lease Options: Flexible vehicle leasing arrangements to suit your needs.
- Professional Development: Opportunities for training and career advancement.
- Collaborative Culture: Work alongside a dedicated team in a friendly and inclusive workplace.
How to Apply:
Ready to take the next step in your career? Don’t wait—apply now! Submit your resume and a cover letter detailing your experience and why you’re the perfect fit for this role.
WEG Australia is proud to be an equal opportunity employer. We welcome applications from individuals of all backgrounds and experiences.