Aso5 Records And Information Administrator

Description:

Department of State Development
Job reference: 660954
Location: 5000 - ADELAIDE
Job status: Long Term Contract
Eligibility: Open to Everyone

About us:

The Department of State Development is working to shape South Australia’s future by driving economic growth. Our role is to ensure that South Australia capitalises on the opportunities before us, to ensure that we are well-positioned to take advantage of the state’s significant economic opportunities.

As a newly created agency in 2024, we continue to drive our state forward and we want you to join us on this journey. Working at DSD will provide you with an exciting opportunity to contribute to the delivery of some of the government’s major economic initiatives, and importantly, make a lasting positive difference and contribute to the prosperity of our state.

We take pride in being an employer of choice and providing a work environment that is vibrant and rewarding for people of all levels.

Help us shape our state’s economic future and position South Australia on the national and global stage.

For more information about our agency, please visit:

Department of State Development | statedevelopment.sa.gov.au

About the role:

As the Records and Information Administrator, you will join the Records and Information Management Team to provide a quality/specialised support service to customers relating to the administration and maintenance of the Electronic Document and Records Management System (EDRMS).

You will advise on the use of the EDRMS to support records management policies, processes and procedures; design and maintain complex reports, including system logs and audit reports. You will also ensure the integrity of the EDRMS through regulatory compliance, misfiled and/or lost records and ensure end users follow set standards for file creation and naming conventions.

You will contribute to the Department’s strategic objectives through the provision of high-level system support, assist with identifying efficiencies within the records and information management environment, and contribute to continuous improvement of business processes that align to the Department’s Records Management Strategy.

More specifically, you will:

• Support ICT with the maintenance of software releases and version upgrades including developing, participating in and overseeing user acceptance testing.
• Develop and manage system documentation, system user access and system security to build a secure, accurate and complete records management
• Develop, document and maintain appropriate EDRMS related policies, procedures, business rules and processes ensuring a high level of confidentiality and security
• Build and maintain strong working relationships, communications and business processes with internal and external stakeholders to enhance the level of customer service and user confidence in the records management system.
• Provide advice, training, support and assistance through the facilitation and coordination of working groups/forums
• Design and prepare system reports, audits and statistical data as required and regularly engage in monitoring and evaluating.
• Ensure system functionality is relevant to business needs by investigating emerging technologies, new system features and analysing and resolving complex EDRMS problems.
• Contribute to the development of system changes and business improvement by identifying opportunities that includes technical detail.

Key Competencies:

To be successful in this role, you will be able to demonstrate experience in:

• Enhancing systems and applications, with a solid understanding of metadata principles to achieve business outcomes.
• System administration for an agency-wide application, including planning and coordinating the testing of system modifications and upgrades and skilled in data extraction to produce reports for clients and other government agencies as required.
• Managing an Electronic Document and Records Management System (EDRMS) with a focus on customer service delivery across various business units, handling complex service delivery and administrative functions across multiple locations. Capable of assisting staff and effectively communicating changes to systems and procedures that impact clients.
• Maintaining system lists and tables and performing regular housekeeping duties related to system administration on an EDRMS database.
• Archiving and records disposal processes, including policy and procedural requirements aligned with State Records, or have a willingness to learn.

You will also have the ability to:

Work independently with minimal direction, manage a high volume of work, and prioritise and coordinate activities to deliver timely, high-quality outcomes on significant projects with tight deadlines.

• Plan, coordinate, review and evaluate work systems and practices to achieve efficiency and effectiveness with a proven ability to analyse complex problems, formulate and document solutions and to respond to system difficulties experienced by users in a timely and effective manner.
• Communicate effectively, both verbally and in writing, which results in effective and appropriate communication with a broad range of clients and a high level of negotiation and liaison skills with vendors, clients and other Government agencies.
• Demonstrate a commitment to continuous improvement and customer service, with the ability to learn new technologies quickly, be innovative, flexible and to resolve technical issues through investigation, maintaining high levels of confidentiality.

Remuneration:

Competitive salary $85,790 to $95,413 pa plus superannuation

Benefits:

Bringing your talent to the Department of State Development will see you rewarded with a wide variety of benefits such as:

• A variety of leave arrangements.
• Contemporary office space with end-of-trip facilities
• Work-life balance with a flexible hybrid work arrangement.
• Access to great customised training and career development opportunities.

Qualifications:

• Essential: Nil

• Desirable: Experience in Records Management or similar discipline.

Special Conditions:

• The role will be offered as a full-time position as a 2-year term contract.
• A Satisfactory Department of Human Services Criminal History Check or National Police Check (NPC) will be required prior to employment.

Enquiries:

For confidential enquiries or further information about the role, please contact Delia Jackson, Team Leader Records and Information Management via on delia.jackson@sa.gov.au

How to Apply:

All applications must be submitted through the I Work For SA website.

Applicants are required to submit the following:

• Cover letter demonstrating the suitability for the role by addressing the key competencies (2 pages max)
• Curriculum Vitae (4 pages max)
• Prepare 3 referees (at least one should be current or recent line manager), to be provided on request.
• Pre-employment Declaration Form – find the attachment on the job advert.

Applications close: 06/04/2025 at 11:00 PM

Applications close: 06/04/2025 11:00 PM

Attachments:
- ASO5 Records and Information Administrator - PD - March 2025.pdf
- Pre-Employment-Declaration_240522.pdf

Flexibility Statement
The South Australian public sector promotes diversity and flexible ways of working including part-time. Applicants are encouraged to discuss the flexible working arrangements for this role.