Description:
Job Description Location: North Sydney
Salary Package: $70k - $75k + Super + NFP Benefits 24 Month FTC
Role Highlights: Exciting opportunity for an Accounts Receivable Officer to join a dynamic and high-performing finance team in a large, fast-paced organisation. Take ownership of payment collections, negotiate payment plans, and resolve discrepancies while gaining valuable experience in a high-volume and complex environment with excellent growth prospects.
This Accounts Receivable Officer role sits within the Revenue Team, where you will be responsible for end-to-end billing, managing funding transactions, and overseeing debt collection for designated business units. Your responsibilities will include setting up fees, processing billing adjustments, and preparing monthly statements to ensure compliance with funding regulations and financial accuracy. On a daily basis, you will manage direct debit processing, handle payment rejections, and oversee overdue accounts to maintain strong cash flow. Each week, you will reconcile funding streams, investigate discrepancies, and ensure billing accuracy across multiple funding sources. You will also work closely with internal teams and external stakeholders to provide efficient and accurate billing services in a fast-moving, high-volume environment.
Role Overview:
As an Accounts Receivable Officer, you will play a crucial role in ensuring the financial integrity of the organisation by managing billing and reconciliation processes. You will liaise with key internal teams, including managers, admissions, and credit management, to facilitate smooth financial operations and deliver outstanding customer support.
This position offers a fantastic opportunity to leverage your technical expertise and customer service skills in a compliance-focused setting. Your contributions will directly impact operational efficiency, helping clients and families navigate financial processes with clarity and confidence.
Responsibilities:
- Take full ownership of billing operations, ensuring accuracy in processing fees, charges, and payments within set timeframes.
- Reconcile funding statements, identify discrepancies, and align billing records with relevant financial documentation.
- Manage fee setups, implement rate adjustments, and oversee monthly billing processes for assigned business units.
- Process direct debits, manage payment rejections, and follow up on overdue accounts to minimise outstanding debts.
- Respond to billing enquiries from internal and external stakeholders, providing timely and effective resolutions.
- Prepare and issue debt collection notices, coordinating the recovery of overdue balances.
Candidate Profile:
You are a detail-oriented and experienced Accounts Receivable professional with a strong ability to investigate and resolve financial discrepancies. Your expertise lies in analysing financial data, identifying inconsistencies, and ensuring billing and funding align with compliance requirements. Thriving in a fast-paced environment, you have excellent problem-solving skills and can navigate multiple financial systems with confidence. Your ability to interpret financial data, work collaboratively with internal teams, and resolve complex issues ensures the smooth operation of accounts receivable functions. With intermediate Excel skills, including data analysis and reconciliation, and experience working with ERP systems, you are proactive, solutions-focused, and committed to maintaining financial accuracy and compliance.
Culture & Benefits:
Join a high-achieving and supportive team where your contributions are valued. This organisation is known for its strong employee retention, with many staff staying for 10-25 years.
- 24-Month Fixed-Term Contract - Enjoy long-term stability whilst having the opportunity for permanency!
- Engaging and challenging work – Thrive in a fast-moving role where analytical thinking is key.
- Employee benefits & well-being – Enjoy perks designed to support your success and work-life balance.