Description:
About the Role
Business Analyst - System and Software Development (12-Month FTC/Permanent)
Location: Brisbane (Hybrid, 2-3 Days in Office)
Term: 12-Month Fixed-Term Contract with Potential for Extension/Permanent
About the Role:
Our client, a market leader & pioneer of their industry, is seeking a quality, highly technical system and software development Business Analyst to join a dynamic team focused on delivering impactful IT projects.
This is a fantastic opportunity to play a key role in the development of a Quoting Management System and the future replacement of a Job Management System. This will have a huge impact on hundreds of people in the operations and customer delivery teams of their business.
As a Business Analyst, you will collaborate with senior Australian-based developers, offshore development teams, internal business stakeholders, change managers, and external consultants/third-party vendors to ensure that software solutions meet business needs and deliver significant value.
Key Responsibilities:
- Project & Stakeholder Management:
- Partner with business leaders, developers, and SMEs to ensure project success.
- Engage with vendors, offshore teams, and internal stakeholders to drive outcomes.
- Support IT project initiatives including transformation and system integrations.
- Create actionable, real-world documentation for developers and testers.
- Formulate and document business user stories, user requirements, functional specifications, technical specifications, test cases, procedures, and user documentation.
- Develop Agile documentation (2-4 pages at a time) to support iterative software development.
- Translate business requirements into functional and technical specifications.
- Utilise data and process modelling techniques to create clear system specifications.
- Support the transition to a new time and attendance system for skilled offshore workers.
- Work closely with the Applications Manager and ICT Team through analysis, design, and development.
- Assist stakeholders with User Acceptance Testing (UAT).
- Collaborate with Subject Matter Experts to capture accurate data requirements and processes.
- Conduct impact analysis to identify risks and gaps in existing models and proposed process changes.
What We're Looking For:
- Proven experience as a Business Analyst, with expertise in documentation, system and software development.
- Strong communication skills, with the ability to translate business needs into actionable insights.
- Commercially astute, able to balance business objectives with technical feasibility.
- A proactive, can-do attitude with a strong sense of ownership.
- Strong technical and business acumen, including experience with IT projects, vendor management, and Agile methodologies.
Preferred Experience:
- Open to both mid-level and senior candidates.
- Background in IT projects, business transformation, or system implementations.
- Experience with Quoting/Job Management Systems, NetSuite, Core Suite, or similar tools is a plus.
Why apply?
- Opportunity to contribute to software development that delivers real business results.
- Supportive leadership and a collaborative team environment.
- Hybrid working model (2-3 days in the office).
- 12-month FTC with the potential for extension or permanent role.
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