Description:
Job Summary:
The Club Bartender plays a crucial role in providing exceptional service and support to members of Lawson Flats. This position is responsible for overseeing the day-to-day operations of the restaurant, meeting rooms, events & classes – ensuring that members’ needs are met, and their experiences are enjoyable and memorable. The Club Bartender will drive the team to maintain high standards of service delivery and foster a welcoming and inclusive environment for all club members.
Who are we?
Lawson Flats is a club, but not really a club. We are a place for creative, engaged and inspired members to collaborate, eat, drink, party, workout, sit back and relax. More literally we are a private members social club in the heart of Perth with a library/coworking space, games room, karaoke room, private dining room, restaurant/bar, plus two gym spaces, a sauna, a couple of ice baths, and a public art gallery run with everchanging exhibitions. Our ambitions are lofty; we want to be all things from health to hedonism
for our members with a world class offering. We are looking for dynamic, adaptive, and experienced people to join a tight knit and collaborative management team. When you join Lawson Flats you are becoming part of a supportive, inclusive, and compassionate team. We offer competitive salary packages, technical and managerial skills training, and exciting career progression opportunities.
What we offer:
- Fantastic discounts throughout the company including discount on food and beverage at restaurants such as Long Chim, Wildflower, Post and Petition Kitchen
- Work/Life Balance – A flexible full-time schedule across 5-6 days (Monday to Saturday)
- Huge opportunities within our group for career progression
- Regular training sessions and collaborations to be excited for
Key Responsibilities:
Relations:
- Build strong relationships with club members, understand their preferences, and ensure they feel welcomed.
- Train team to use People Vine to better understand members.
- Respond promptly to member inquiries and feedback.
- Stay informed about club facilities, programs, and events to guide members.
- Address member concerns and ensure satisfaction.
- Engage members to try new menus, specials, and participate in events.
- Lead the team in delivering excellent service.
Operational Management:
- Supervise floor operations and support staff onboarding.
- Assist F&B Manager with rostering and bi-daily team briefings.
- Ensure compliance with health and safety regulations.
- Maintain proper ambiance and high service standards.
- Manage daily reports (sales, customer experience, staffing).
Team Management:
- Support team cohesion and efficiency.
- Ensure adherence to service, policy, and grooming standards.
- Foster a positive work environment and communicate daily with the kitchen on specials.
Experience:
To flourish in this role, we think the following is required;
- Exceptional customer service and ability to develop genuine relationships and connections with guests
- Minimum of 3 years in a bartender role in a restaurant, club or hotel environment
- Accountability for stock control and reporting
- Accountability for hitting COGs and operational efficiencies
- Planning, creating and delivery of cocktail menus