Description:
About Us:
CARe is the newest entrant within the field of Collision and Accident Repair Expertise, bringing an innovative approach to the supply chain for drivable repairs and delivering efficient quality outcomes for our customers. In partnership with two leading global insurers, CARe has a strong business model and further expansion opportunities on the horizon.
CARe is focused on developing new technologies that will change and enhance the customer offering and delivering a new and innovative way to manage the End-to-End Claims and Repair Experience.
We are currently seeking two Digital Services Managers to lead our teams of Digital Estimators. Don’t miss this opportunity to join Australia’s fastest growing, privately owned automotive repair network.
What we offer:
- Market competitive salary
- Flexibility – Work from home or from one of our locations, giving you the freedom to choose what works best for you.
- Innovation & technology – Work with an innovative digital triage solution that ensures world-class Key to Key times and streamlined processes that enhance both the customer and employee experience.
- Excellent work environment – Our brand-new sites boast modern facilities designed to prioritize cleanliness, safety, and efficiency.
- Monday paid lunches – start the week strong with lunch on us!
- Strong family business culture, we actually CARe.
About the Role:
- Provide guidance, coaching and support to the Digital Triage team and lead recruitment, onboarding and training of new team members.
- Ensure estimates are prepared to maximise profitability.
- Ensure invoices are processed in a timely manner and drive the revenue cycle to completion.
- Audit quotes & invoices for consistency and ensure the most cost-effective decisions are made.
- Assist with the implementation of any new digital solutions.
- Liaise with assessors as required and review OOS decisions.
- Report on parts procurement performance and ensure metrics are being delivered.
About You:
- Must have worked in a Multi-Site Operator vehicle repair environment
- 5+ years experience quoting repair work
- Strong understanding of repair methods
- Familiar with automotive repair quoting software (preferably Quotimation)
- Strong IT literacy
- Committed to delivering excellence and driving team success.
- Permanent Resident or appropriate Australian working rights.
If you’d like to have a confidential discussion, you can contact Sophia (Talent Acquisition Partner) on 0456 982 107 or careers@careauto.com.au
www.careauto.com.au
Check out our social media pages for further information
https://www.instagram.com/care_auto_group/