Where

Customer Service Officer (Inbound)

Private Advertiser
Melbourne Full-day Full-time

Description:

  • Call Centre - Concrete Dispatch
  • Join industry leader, Located Carlton
  • Permanent role/Attractive Salary

Leading Australian owned construction materials supplier to the building and construction industry are seeking a talented Customer Service Officer to be part of their busy Concrete Dispatch call centre.

You must have experience in processing orders and scheduling deliveries. You will need a minimum of 3 to 5 years experience in a call centre environment, competent IT skills combined with the ability to adapt to a variety of software systems. Training will be provided.

If you enjoy the challenges of working in a fun, fast paced work environment, this is the role for you!

Excellent communication skills, a team player attitude, genuine passion for customer service and an eye for detail is essential.

Responsibilities include:

  • Customer service operation; answering calls and dealing with queries
  • Processing orders
  • Scheduling of deliveries and when required, allocation of same
  • Liaising with sales representatives and the credit department
  • Data entry and computer maintenance; with a high level of speed and accuracy

Experience within transport or manufacturing environments will be highly regarded.

You will be required to work a rotation roster within the span of hours; 6.00 am to 5.30 pm from Monday to Friday. Saturday work is mandatory, hours; 6am to 1pm.

If you’re ready to make a difference and thrive on being part of a fast paced, dynamic team, we want to hear from you! Hit the “APPLY NOW” button for immediate consideration.

22 Mar 2025;   from: uworkin.com

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