Description:
Key responsibilities and duties undertaken by the role include:Provide first 'point of contact' service and support via phone and email to address initial client and stakeholder enquiries about QRIDA programs and services and how to apply.
Provide high quality administrative services to internal and external clients to ensure maximum efficiency in service delivery.
Undertake tasks relating to client enquiries and stakeholder management including recording call details and actions in QRIDA's phone system, supporting QRIDA's Regional Area Managers with client referrals and logging attendance bookings for QRIDA events.
Support the management and maintenance of client and stakeholder contact details in electronic databases.
For a full description of the key responsibilities, please refer to the role description attached.
Please note there is 1 x Permanent Full-time role and 2 x Temporary Part-time roles (Full time Equivalent 0.60) for up to 6 months with possible extension.
In your application please confirm which role/roles you wish to apply for.
Working at QRIDA
Joining our passionate team means an opportunity to learn, further your career, have your ideas heard and make a difference for rural and regional Australians every day.
Our team enjoys flexible working arrangements, employee assistance and benefits programs, rewarding training opportunities, and a healthy balance between work and life commitments.
QRIDA is a small organisation of approximately two hundred employees. We value diversity in our community and work hard to foster an environment of inclusivity and trust.
Our Role and Purpose
The Queensland Rural and Industry Development Authority (QRIDA) is a specialist provider of government financial and advisory support to rural and regional Queensland.
As a statutory body of the Queensland Government we have been helping primary producers and industry recover from natural disaster, improve sustainability and profitability, make a start in business, and overcome difficult conditions, for more than 30 years.
As the Queensland Government's experts in rural finance, we also administer the State Government's Farm Business Debt Mediation program, the Farm Debt Reconstruction Office, conduct a biennial Rural Debt Survey, undertake research and provide advice to the Minister for Natural Resources and Mines, Minister for Manufacturing, and Minister for Regional and Rural Development.
QRIDA is empowered under the Rural and Regional Adjustment Act 1994 to deliver additional programs and services across a range of industry sectors and to local, state and territory governments throughout Australia and for the Australian Government.
We're committed to do more to be a proactive, responsible and reliable provider of financial management services and assistance to create sustainable rural communities.
To see what we are working on now visit our website at www.qrida.qld.gov.auThis work is licensed under a Creative Commons Attribution 3.0 Australia License.
23 Mar 2025;
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