Description:
The Research Society is the leading association for insights professionals in Australia. The industry is transforming and growing rapidly and we aim to support this growth by providing training, professional accreditation, thought leadership and advocacy to and on behalf of the industry.
We are currently looking for a Training Support Assistant to allow us to continue growing our Training Activities and deliver amazing learning experiences.
This is a part-time role (approximately 30 hours per week, spread across all 5 days per week, in business hours), ideally based in Brisbane/South East Queensland (in office or hybrid WFH, but must be based in Australia.
About you
We are looking for an all-rounder with strong skills in a number of areas:
Skills and experience
- Experience in managing core administrative processes related to training, including:
- course registrations and payments;
- participant communications;
- course evaluations.
- Advanced skills in the administration and use of online meeting and webinar platforms, such as Zoom, Teams etc
- Experience in the use and administration of Learning Management Systems (preferably Moodle)
- Experience of updating web sites, including using a CMS
- Experience assisting with the production and development of training materials, for online, self-paced and live training sessions, including video editing and graphic design skills
- Excellent written communication skills - including being able to edit and enhance existing content, and write engaging and succinct content for business audiences
- High level skills in the use of products in the Microsoft Office suite
- Experience using event booking and registration systems
Attributes
- An undergraduate degree (or higher) or you may be working towards one
- Good digital and tech skills in a range of tools/packages, and the ability to rapidly learn new tools
- Excellent written and verbal communication skills
- A strong focus on results and getting things done
- Strong collaborative skills
- An extremely high level of attention to detail
- Experience and skills in customer service
- Great organisational and administrative skills
- Strong work ethic and a flexible and collaborative approach to work
- The ability to work alone and as part of a team.
Additional skills or experience that would be well-regarded
- Experience using course authoring platforms, such as Articulate360
- Experience using an Association Membership platform (ideally Membes)
- Experience developing content for social media (LinkedIn, Facebook)
- Familiarity with HTML and CSS.
Want to Apply?
Please provide a cover letter and CV.