Field Service Engineer - Qld

Description:

Leica Biosystems’ mission of “Advancing Cancer Diagnostics, Improving Lives” is at the heart of our corporate culture. We’re a global leader in cancer diagnostics with the most comprehensive portfolio from biopsy to diagnosis. Our easy-to-use and consistently reliable offerings help improve workflow efficiency and diagnostic confidence. Our associates know that every moment matters when it comes to cancer diagnostics. When you come to work, you’re helping develop solutions that enable accurate diagnoses to turn anxiety into answers. Join our diverse, global team of talented people, and be inspired to grow every day.
Leica Biosystems is proud to work alongside a community of six fellow Diagnostics Companies at Danaher. Together, we’re working at the pace of change to improve patient lives with diagnostic tools that address the world’s biggest health challenges.
The Field Service Engineer - QLD role for Leica Biosystems is responsible to support customers in the QLD and Northern NSW regions, by providing field service and technical support.
This position is part of the ANZ Field Service Team located in Brisbane / Gold Coast and will be a remote role. At Leica Biosystems, our vision is to advance cancer diagnostics and improve lives.
You will be a part of the Queensland Field Service Team reporting to the Australian Supervisor who is responsible for Customer Technical Assistance and Managing the QLD/VIC/SA Field Teams. If you thrive in a fast-paced Field Technical Support role and want to work to build a world-class Service Organization—read on.
In this role, you will have the opportunity to:
Provide Installation, Preventative Maintenance, breakdown and upgrade support on Core Histology equipment, Digital Pathology Scanners (and infrastructure) and Advanced Staining Instrumentation.Travel Statewide / Nationally and Internationally as requiredWork both autonomously and as part of a National Team
The essential requirements of the job include:
Previous experience with Tissue processers, Embedding centres, Microtomes, Cryostat, Stainer, Cover slipper, Digital pathology – slide scanner, IHC, Networking, Remote services.A current QLD Restricted Electrical License, National Police Check and Working With Children Permits.Impressive Technical competence and demonstrable hand tool skills, strong Mechanical aptitude, with a willingness to embrace the unknown.Must have excellent communication skills, with an ability to speak concisely to customers - both internal and external.
Travel, Motor Vehicle Record & Physical/Environment Requirements:
Ability to travel – approx. 25% travel, overnight, within territory or National / International as needed.Must have a valid driver’s license with an acceptable driving history and a Euro 5 Compliant Vehicle.Ability to lift, move or carry heavy lab equipment, and be able-bodied to squat/ bend/ climb as per site installation requirements
It would be a plus if you also possess previous experience in:
Clinical and /or Histology Laboratory and the operation of related equipment in this environment.Analytical / problem solving skills: able to analyze and understand complex systems (pneumatic, hydraulic, mechanical, electrical and networking)Precision Calibration as well as experience with tools such as Multimeters, torque drivers and Specialised Calibration jigs.
At Leica Biosystems we believe in designing a better, more sustainable workforce. We recognise the benefits of flexible, remote working arrangements for eligible roles and are committed to providing enriching careers, no matter the work arrangement. This position is eligible for a remote work arrangement in which you can work remotely from your home. Additional information about this remote work arrangement will be provided by your interview team. Explore the flexibility and challenge that working for Leica Biosystems can provide.
Join our winning team today. Together, we’ll accelerate the real-life impact of tomorrow’s science and technology. We partner with customers across the globe to help them solve their most complex challenges, architecting solutions that bring the power of science to life.
For more information, visit www.danaher.com.
At Danaher, we value diversity and the existence of similarities and differences, both visible and not, found in our workforce, workplace and throughout the markets we serve. Our associates, customers and shareholders contribute unique and different perspectives as a result of these diverse attributes.