Description:
UNIQLO stems from the words 'unique' and 'clothing' - simple and clever, just like our clothes. Our philosophy is based on the premise of Life Wear: apparel that comes from the Japanese values of simplicity, quality, and longevity. Designed to be of the time and for the time, Life Wear is made with such modern elegance that it becomes the building blocks of each individual's style.
UNIQLO continues to open large-scale stores in some of the world's most important cities and locations, as part of its ongoing efforts to solidify its status as a global brand. Today the company has more than 2,400 stores in 26 markets - including Australia, Belgium, Canada, China, Denmark, France, Japan, Germany, Hong Kong, Indonesia, Italy, India, Malaysia, Macau, Netherlands, Philippines, Poland, Singapore, South Korea, Spain, Sweden, Taiwan, Thailand, U.K, U.S and Vietnam.
The Role:
The Sales Associate [Full-time or Part-time] is the customer service specialist of the store. They are responsible for exceeding customer expectations by listening to customer needs, providing in-depth information about our products, and operating as a brand ambassador at all times.
Key Responsibilities:
- Meeting and greeting all customers in a friendly manner.
- Helping customers with any of their needs.
- Maintaining excellent shop floor standards and cleanliness.
- Providing exceptional service at the fitting rooms and checkouts.
- Processing of deliveries, maintaining tidy stock and equipment/back of house areas.
- Replenishment of stock and display changes on the shop floor.
Essential Skills and Experience:
- Previous experience in retail, hospitality or customer service roles preferred.
- The desire to achieve the best in whatever you do.
- Ability to be approachable and comfortable talking to a range of customers.
- Excellent communication skills.
- Exceptional organizational and time management skills.
- Can follow detailed instructions and processes quickly.
Eligibility
Only candidates with full working rights and no restrictions on working hours in Australia are eligible to apply for this position.
Why join us?
UNIQLO follows a merit-based approach: if you have the talent, regardless of when you joined the company or your age, even after just a few years you may be entrusted with the management of a large-scale store, manage a more complex business with a greater store size, sales volume, staff number, customer footfall, and product range.
Career Advancement opportunities: Start your journey as a partner staff and progress within just 3 months by demonstrating your dedication and performance. We are a global business providing extensive training and career opportunities with all of our store managers promoted internally.
Training and Development: Gain valuable skills in all areas related to customer service including alteration and visual merchandising through structured training programs, enhancing both your professional growth and marketability.
Global exposure: Outstanding customer service representatives have the chance to attend local and global conventions, providing networking opportunities and exposure to industry talents.
Competitive Benefits package : Access to a comprehensive benefit package that includes:
Competitive hourly rate + super + weekend loading
Generous employee discount (30%)
Employee Assistance Program (EAP): MindFit at Work provides confidential counseling sessions, Digital Training Pop-Ups.
Winter appreciate program
We appreciate all applications, but please note that only candidates who have been successfully shortlisted will be contacted for further steps in the selection process.
As an Equal Opportunity Employer, Fast Retailing does not discriminate against applicants or employees because of race, color, creed, religion, sex, national origin, veteran status, disability, age, citizenship, marital or domestic/civil partnership status, sexual orientation, gender identity or expression or because of any other status or condition protected by applicable federal, state, or local law.
For information regarding how we handle your personal information and to exercise your rights under the Privacy Act 1988, please see our Privacy Policy at Uniqlo.com.
Ensure your UNIQLO job offer is legitimate and don’t fall victim to fraud. UNIQLO never seeks payment from job applicants. Feel free to ask your recruiter for a phone call or other type of communication for an interview and ensure your communication is coming from a UNIQLO company email address. For added security, where possible, apply directly through our job posting.
Thank you for considering a career with us. We look forward to reviewing your application.