Description:
The Company
Trellis Technologies is headquartered in Adelaide, with a second office in Sydney.
We are driven to solve one of the world's most pressing challenges in enterprise Greenhouse Gas accounting and reporting. We have launched our SaaS & DaaS platform in 2017 following many years of development of a deep and forensic understanding of the data capture complexities and opportunities in the E of ESG.
Today, our software uses sophisticated AI-powered automation to read utility bills and other mixed format data to convert it into audit ready emission footprints for Scope 1, 2 and 3 reporting. The platform delivers a bottom-up single source of truth for the entire organisation across Cost, Consumption, Energy and Emissions.
Trellis currently tracks over 28,000 facilities, allowing organisations to model progress towards Carbon Neutrality / Net Zero targets with various scenarios.
We are the only 100% Australian owned business operating at this scale. We hold a ISO27001:2022 Certification and are Climate Active Certified.
The Role
The business is looking for an experienced hands-on Product Manager / Product Lead to introduce and continually improve best practice product management frameworks at Trellis. The successful candidate will bring a blend of passion, skills and experience to our team with exceptional communication, co-ordination, engagement and technical skills.
Key responsibilities include (but not limited to):
- Monitor and research the markets and sectors that the business is operating in and should be targeting, supported by qualitative and quantitative analysis
- Identify the needs of existing and prospect clients (for example, through key user interaction, customer research, focus groups with clients, liaison with the Customer Success, Sales & Marketing and Engineering Teams, review of the latest regulations etc.)
- Contribute to the go-to-market strategy with the Leadership Team of the business
- Define a vision for a product and align stakeholders around the vision for the product to turn it into reality
- Develop, own and fiercely defend a comprehensive Product Roadmap which would prioritise product features and capabilities
- Develop Stage Gate criteria for each new feature (i.e. how will success be measured, what basic testing must be satisfied for a PoC, MVP etc. And the key stages of successful release management.
- Introduce internal engagement and communication structures to ensure whole of business alignment and communication around the roadmap and release management processes.
- Scope out / design new features for the Engineering team, including a UX/UI look and feel of the new features / modules
- Review scope / design with external stakeholders and incorporate feedback
- Ensure ongoing product adoption. Measure features usage, adoption and work with customers and stakeholders to improve it.
An ideal candidate will have 5+ years of experience in a Product Management capacity, possess some background knowledge of ESG and related regulations, with a passion for helping organisations achieve Environmental Sustainability faster with deployment of market leading technology. Experience with design tools such as Figma is highly desirable.
The role will be reporting directly to the CEO and is expected to work very closely with the CTO, Head of Customer Success and Heads of Business Development to ensure delivery of the best overall outcomes for the business.
The role remuneration will include a fixed core salary, variable bonuses tied to the successful delivery of the KPIs and STIs, as well as a range of other employee benefits such as salary sacrifice arrangements, a novated car leasing scheme, employee of the month awards etc.
Key KPIs will be agreed at the Start Date and will likely include:
- Improvements to the delivery of each new feature from inception to go-live (time to value)
- Ongoing improvements to win/loss ratios of new clients
- Improved levels of penetration of new markets and sectors (e.g. number of clients acquired as a result of a new product strategy)
- Increase in the uptake of new modules by existing clients
- Increase in customer satisfaction / delight with the software
- Increase in customer retention
- Build of client advocates / referees
The Short Term Incentives will be tied to the overall financial performance of the business in terms of meeting / exceeding ARR and EBITDA targets.
The culture of the business is highly collaborative with three core values – Step Up, Create Value, Together. The performance of each colleague is assessed regularly in terms of how well they demonstrate each of these values and where they may need help to achieve the desired outcomes.
The role would ideally be based in Adelaide, however applicants from the other states would also be considered.
The business can sponsor onshore applicants for a work visa following successful completion of probation with the business. The offshore candidates will not be considered.
Start date is immediate.