Description:
About Vanguard
More than 45 years ago, John C. Bogle had a vision to start an investment company that did things differently. A company with no external shareholders. Where all the profits were invested back into the business and used to lower costs. Evidently, it was as bold as it was brilliant. To this day, Vanguard Group still has no external shareholders. That means no share prices to protect, and no profits to generate for outside owners.
Today, Vanguard is one of the world’s largest investment management companies, serving more than 50 million investors worldwide. For more than 25 years Vanguard Australia has been supporting individual investors, financial advisers, and superannuation members to achieve their long-term financial goals.
Our Team
Our team, APAC Technology Strategy & Governance (S&G) function enables, guides, monitors and supports the health of International Systems and Technology.
It’s core mission is to support the success of our business through the provision of strategic direction, the application of high quality standards that drive decision making, accountability, quality and behaviors that cultivate a client-focused, empowered and continuous improvement culture.
The function consists of four core domains ‘Finance Business Partnering’, ‘Strategic Alignment & Delivery’, ‘Operational Performance & Effectiveness’ and ‘Risk, Compliance & Controls’.
About the role
As the head of the function, reporting directly to the CIO with 6 direct reports, the role is responsible for the following key areas which roll into one or more of the four domains:
Core Responsibilities
Technology Vision, Strategic Planning & Business Alignment
-
Design, maintains and leads the long-term technology strategy and roadmap ensuring, clear alignment to divisional, sub-divisional and core regional business objectives.
-
Identifies and guides the regional adoption of emerging technologies (e.g. AI, cloud, cybersecurity, blockchain) that drive innovation.
-
Ensures technology investments provide a strong ROI, value generation and a competitive edge.
-
Stays current with industry & technology trends and continuously innovates across APAC Technology.
Lead Technology & Digital Transformation Leadership
-
Oversees the delivery of ongoing cloud adoption, AI/ML, automation, modernization, technical debt and a broad array of technology driven initiatives
-
Drives modern agile and lean ways of working - adoption, maturity and drives scaled practices and adaptive processes across DevOps, and CI/CD methodologies for faster, efficient delivery.
-
Oversees the delivery of divisional-wide technical driven initiatives
Business & Technology Alignment
-
Collaborates with the SLT (Senior Leadership Team), senior business leaders and Vanguard entities (e.g. VSPL (OST), VGI, VIUK) to integrate technology with broader business strategies & obligations
-
Ensures business needs are effectively translated into tech-driven solutions that enhance efficiency, deliver business value and provide exceptional customer experience
-
Works in partnership with CDAO and delivery teams on improving data literacy, enabling data-driven decision-making with advanced analytics and AI
Innovation & Emerging Tech Adoption
-
Identifies, pilots and supports enterprise-wide new technologies adoptions (e.g. cloud and cloud multi-region, AI, ML, blockchain)
-
Develops R&D and innovation strategies to maintain competitive advantage
-
Partners with startups, academia, and industry experts to support innovation across APAC Tech
Technology Investment & Governance
-
Oversees technology budgets, resource management, vendor oversight, and cost optimization such as TCO (total cost of ownership which include ongoing cloud costs)
-
Maintain modern, adaptive risk management, compliance, regulatory, audit, security, 3rd party, offshore and other obligatory oversight frameworks to ensure the ongoing health of Technology is monitored.
-
Ensures continued adherence to a broad range of regulatory requirements (e.g. GS007, CPS230, CPS234, CPS190, FAR)
Performance Metrics & Continuous Improvement
-
Defines and tracks KPIs, OKRs & OHIs (Organisational Health) Indicators to measure and monitor goals and health for technology (e.g. DORA, FLOW, uptime, cost savings, adoption rates, run measures, SLAs, risks, vulnerabilities)
-
Promotes a culture of accountability, ownership continuous learning, process improvement, process & engineering excellence, and risk awareness
-
Supports ES&F & ERM to ensures scalability, security, and resilience of applications, services, integrations and infrastructure
What are we looking for
-
15+ years related work experience (Technology delivery, strategy, governance, oversight, risk and PMO).
-
8+ years experience as a technology delivery leader preferred.
-
8+ years experience operating within highly adaptive agile and lean environments, certifications and accreditations to support. Sound understanding and experience with the scaling of agile frameworks and methodologies.
-
Sound knowledge and experience of program/portfolio management practices principals, tools and techniques.
-
Undergraduate degree in Business, Computer Science, or equivalent combination of training and experience. ITIL, ITSM & COBIT 5 certification or equivalent experience preferred
-
Excellent verbal and written communication skills, including confident presentational skills to senior leaders and business partners – executive presence
-
Practical experience in the use BI tools (PowerBI, Tableau, AI enabled etc) are preferred
Inclusion Statement
Vanguard’s continued commitment to diversity and inclusion is firmly rooted in our culture. Every decision we make to best serve our clients, crew (internally employees are referred to as crew), and communities is guided by one simple statement: “Do the right thing.”
We believe that a critical aspect of doing the right thing requires building diverse, inclusive, and highly effective teams of individuals who are as unique as the clients they serve. We empower our crew to contribute their distinct strengths to achieving Vanguard’s core purpose through our values.
When all crew members feel valued and included, our ability to collaborate and innovate is amplified, and we are united in delivering on Vanguard’s core purpose.
Our core purpose: To take a stand for all investors, to treat them fairly, and to give them the best chance for investment success.
How We Work
Vanguard has implemented a hybrid working model for the majority of our crew members, designed to capture the benefits of enhanced flexibility while enabling in-person learning, collaboration, and connection. We believe our mission-driven and highly collaborative culture is a critical enabler to support long-term client outcomes and enrich the employee experience.