Description:
Description- Permanent full-time role available at Westpac’s Portland branch
- Be a part of our ambition to be our customer’s #1 bank and partner through life
- Be truly passionate about providing a great customer experience
When you join Westpac Group, you’ll be empowered to make a difference, speak your truth and create a future worth striving for. But best of all, you’ll be joining a whole organisation of people who love working together to help others create their best future. We have a superb opportunity for a Teller to join our Portland branch!
As a Teller , you will be the first point of contact for our customers when they walk into our branch. Your role will be a dynamic and rewarding one, as you help guide customers towards their financial goals, referring them to the right specialists and addressing their general banking queries. You will work to achieve individual sales and referral targets across a broad range of retail banking, wealth management and small and medium business products, and effectively and accurately process banking transactions.
Each day brings new challenges and opportunities, where no two days – or customers – are the same!
The hours
This is a full-time branch-based role across Monday to Friday .
What will I need?
- Numerical Skills: proficiency in handling cash and an ability to complete financial transactions with accuracy
- Customer Service Experience: ideally in a customer-facing role
- Personality: an energetic personality coupled with a genuine passion for helping people
- Resilience: ability to remain calm and composed whilst handling challenging situations
- Adaptability: a will to learn and adapt to new banking procedures and technologies
No banking experience? No problem. At Westpac, we’re committed to your success from day one. You will receive comprehensive training on our banking products and services and our supportive team will provide hands-on guidance and resources to help you master everything you need to flourish in your new role. We’re here to empower you with the knowledge and skills to thrive and advance your career with us!
What’s in it for me?
You’ll play a significant part of the future of a business that has been around for 200 years. Our purpose is to create better futures together. So, you’ll keep learning to grow, backed by a fantastic team of people with a can-do, supportive structure. Whatever shape your family takes, we offer generous paid and unpaid parental leave for your nominated primary and support carers. This includes leave to organise adoptions, surrogacy, and foster care arrangements. And we continue to pay your super contributions while you take all the time you need to get your new family settled.
What is it like to work there?
We aim to provide one big, supportive team to help us achieve our purpose of creating better futures together. As well as competitive remuneration and a great culture, joining the Westpac family means you will get some of the best banking, wealth and insurance benefits in the market.
We back our employees by helping them work towards industry-recognised qualifications, using online learning, training modules and career planning tools for you to grow with us. We will even pay you to do volunteer or community work.
As an equal opportunity employer, we are proud to have created a culture and work environment that values diversity and flexibility – and champions inclusion.
At Westpac we are committed to providing a supportive culture and creating diverse, inclusive, and accessible workplaces, branches, products and services for our customers, employees, and community. We invite candidates of all ages, genders, sexual orientation, cultural backgrounds, people with disability, neurodiverse individuals, veterans and reservists, and Indigenous Australians to apply. If you have questions about the recruitment process, please email talentacquisition@westpac.com.au.
How do I apply?
Start here. Just click on the APPLY or APPLY NOW button.
Do you need reasonable adjustments during the recruitment process?
We can provide reasonable adjustments for individuals with disability and/or neurodiversity. If you require an adjustment to be made during the recruitment process at any stage, please email talentacquisition@westpac.com.au