Revenue Operations Manager

Description:

About Avive:
Avive Solutions, Inc. (https://avive.life) is a growth stage Automated External Defibrillator (AED) company with a connected response system that is rapidly gaining market share. We are a mission driven team that is quite literally saving lives. Sudden Cardiac Arrest (SCA) is a leading cause of death in the United States, and we are on a mission to change that! We are a dynamic organization that builds elegant, creative solutions to solve complex problems. Ultimately, our mission is for all cardiac arrest victims to have rapid access to life-saving defibrillation.
Avive is taking a fresh approach to addressing this decades-old problem by innovating AED technology, coupled with a first-of-its-kind software platform solution to enable a quicker and more streamlined response to SCA emergencies. We believe that this unique combination of deploying advanced – yet still accessible – hardware, and software, has the potential to revolutionize out-of-hospital cardiac arrest response and massively impact SCA survival rates.
Check out this short video that shows a glimpse of how our team is working to re-think cardiac arrest response and save lives!https://www.youtube.com/watch?v=2p4zfOWo62E
Learn more about working at Avive:https://avive.life/careers/
About the Role:
We are looking for an experienced Revenue Operations Manager that has expertise with sales forecasting, revenue reporting, developing sales analysis and insights, and partnering with sales leaders, deal desk, and operations to drive pull through of deals from quote to cash. This role will work closely with Sales, Finance, and Operations to manage data quality, enrichment, commissions, and lead projects for Avive’s core commercial growth business objectives. In this role you will own the Revenue Operations function at the Company and have the chance to earn the opportunity to grow the function over time as the Company continues to scale. In this role you will report to the Sr. Director of Business operations and partner with Avive’s leaders to build towards operational excellence. What You'll Do:

• Build and manage sales reports, dashboards, and presentations for ongoing business cadences and present to various audiences including Avive’s C-Suite
• Daily partnership with sales leaders to be their source of truth by rapidly producing reports, helping them analyze sales data, working with their sales reps to ensure data is clean and accurate in Salesforce, pipeline management, and more.
• Serve as the “right hand business partner” to all Sales leaders on an hour-over-hour and day-by-day basis, prioritizing needs of the team on a real-time basis.
• Be willing to get in the weeds on Pipeline and Forecasts, creating positive friction amongst the team to ensure we are exceeding our forecasting and pipeline accuracy and efficiency.
• Report on key sales and business metrics to measure health of the sales team and make meaningful and actionable recommendations to sales leaders to accelerate revenue
• Be the responsible driver for both Pipeline Review and S&OP Meetings as the single source of truth for the Revenue execution month-over-month.
• Understand the sales teams pain points with systems (most notably Salesforce) and processes in the field and develop sustainable solutions to create efficiency in the operations of the sales team to drive acceleration of revenue.
• Identify and implement process improvements to optimize the end-to-end revenue cycle including sales activity KPIs, sales velocity, revenue risks, sales funnel management, sales gap to target, and order to fulfillment process
• Partner with Sales, Operations, and Finance to support predictive revenue forecasting and monthly shipment and demand planning
• Release and schedule shipment backlog for assigned sales territories
• Manage multi-shipments and special customer orders based on sales provided information to ensure all dates, amounts, owner, taxes, shipping, and bookings are recorded in correctly
• Resolve any issues preventing successful fulfillment of orders that are escalated by the Operations team
• Collaborate with Sales Enablement and Accounts Receivable to manage customer portals for vendor setup and PO processing

Desired Skills & Experience:

• 5+ years of experience driving the Revenue Operations function
• Experience supporting a growing sales team and commercial organization that is going through a rapid growth phase
• Experience managing multiple projects and change across different teams in a fast paced environment
• Expertise in Salesforce as well as strong experience with other business systems such as Outreach.io, Zendesk, Orum, commissions software, NetSuite, etc.
• Strong analytical skill and experience working with tools such as Tableau and Excel
• Salesforce administration certification required
• Strong business acumen with proven success making recommendations and influencing strategic business decisions

Equal Employment Opportunity It is the policy of the company to provide equal employment opportunity to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, the company will provide reasonable accommodations for qualified individuals with disabilities.
NOTE: This Job Description in no way states or implies that these are the only duties or functions to be performed by the incumbent. Personnel are required to follow any other job-related instructions and to perform any other job-related duties/functions requested by their supervisor.
Anticipated salary range: $140,000 - $155,000