Description:
What makes Cognizant a unique place to work? The combination of rapid growth and an international and innovative environment! This is creating many opportunities for people like YOU - people with an entrepreneurial spirit who want to make a difference in this world.At Cognizant, together with your colleagues from all around the world, you will collaborate on creating solutions for the world's leading companies and help them become more flexible, more innovative, and successful. Moreover, this is your chance to be part of the success story.
The Role:
The Transformation Lead is responsible and accountable for Transformational activities associated with large-scale, complex, multi-service (Application Development and Maintenance, Infrastructure, Business Process, and Digital) programs. Successful candidates will not only manage delivery objectives but will also have responsibility for customer satisfaction and the client relationships required for successful program delivery.
Key Responsibilities:
- Program management for large program (30M TCV) and ensure to achieve the program objectives by exceeding client expectations on quality, schedule and cost
- Work with client leadership team (CXOs) to expand the business footprint in the account
- Understand the techno-functional requirements and guide the team to successful program delivery from end to end
- Establishes, executes, and oversees program governance (i.e., stakeholder management, communication ceremonies, benefits management, change management, scope management).
- Establishes, executes, and oversees delivery estimation and planning (team resource and timeline) across Cognizant organization (pursuit through sprints/PIs)
- Ensures tracking/measurement and progress against established measures and metrics (e.g., bid vs did, SLA, and any other operational or contractual measures)
- Provides insights on improvements while ensuring adherence to operational best practices
- Drives optimal business value though scope management, change management, and communication ceremonies.
- Supports pursuits (and/or runs them as programs) as required
- Collaborates with Commercial/Account Team to grow the business by identifying and defining business value opportunities for the client
- Establishes and builds relationships with client and other stakeholders for the program
- Leads team by supporting and driving career growth, personal/team development, well-being, diversity, and inclusion
- Leads and personally contributes to the continuous improvement of the program management community (i.e., best practices, networking, standards, training, tools)
- Owns the "activation" (or instantiation) for the MSA and SOW by knowing and monitoring compliance and adherence to these terms and their intent
Required Capabilities and Experience:
- 15 plus years in strategy, operations, process consulting, stakeholder management, project/ program delivery within legacy modernization or digital transformations
- Project/Program training and certifications (PMI/SAFe 5.0/Prince II)
- Experience in delivering at least 3 or more complex programs involving teams across multiple geographies
- Experience in senior stakeholder management, communication, and relationship
- Experience being part of deal solutioning and identifying relevant risks
- Can present solutions from the Program Management standpoint
- Experience in managing client stakeholders across IT, VMO, and business
- Adept with multicultural; multi-geo working teams and stakeholders
- Experience in contract management
- Program delivery experience involving 3 or more service lines
- Experience in delivering Transformational commitment, productivity goals, offshoring commitment
- Experience in delivering domain capability services or niche technology capabilities or new technologies to the market
- Excellent verbal and written communication skills
- MBA or Master's degree strongly preferred; Bachelor's degree required
- Must be legally authorised to work in Australia without the need for employer sponsorship, now or at any time in the future
23 Mar 2025;
from:
uworkin.com