Expression Of Interest: Nsw Senior Case Manager & National Rtw Coordinator

Description:

Procare Group is an ever-growing national business of over 25 years. Our values are at the core of our business; Work Together, Be Accountable, Clarity in Communication and Find a Solution. Our vision is to be the most respected national rehab and wellbeing business in Australia with a focus on delivering high value for our customers through every interaction.
We value our people and know that fantastic talent is the only way to shape our future success. We’re all about building a high-performing team, where we embrace collaboration and new ways of thinking.
Due to our continued growth and increasing client base, we are seeking expressions of interest to work in a dual role as a Case Manager and RTW Coordinator.
Working within our Claims Consulting team, day to day you will be:

• Providing quality case management within the Australian jurisdictions for Workers Compensation
• Supporting people to recover and RTW and pre-injury activities for both work related and non work related injuries
• Working to implement return to work plans in the workplaces, supporting workers as they recover at work
• Assisting employers to meet their obligations as required under Workers Compensation legislation
• Liaising with health professionals, specialists, employers, insurers and other key stakeholders to drive positive outcomes for clients.

The Position:

• This is a unique dual role working as a Senior Case Manager in the Self Insurance industry whilst also managing RTW cases across a range of clients
• Casual position initially is preferred with the view to transition into a permanent part time/full time position as the position and demand grows
• NSW based candidate preferred, however interstate applications are welcome if application has both skill sets of RTW and case management
• Flexibility with hours and working from home, however able to complete onsite work as requested
• Working in a team of skilled professionals in all things return to work and case management.

About You:

• Mandatory: minimum 5 years case management experience in NSW scheme
• Experience working within self-insurance (highly regarded)
• RTW coordination experience
• Understand the day to day requirements of application of benefits and Claims Management including calculating PIAWE, drafting disputes, applying the reasonable and necessary test to medical treatment, Injury Management Planning and legal proceedings
• A current Police Clearance (or willingness to obtain)
• Excellent time management skills
• Independent working with ability to fit into multiple different work scenarios and clients
• Strong communication skills both written and verbal
• Strong attention to detail, critical thinking & problem solving
• A sense of urgency in day to day activities
• Honesty, integrity, a good team attitude & positive approach.

Why Procare?

• Combination of work from home and onsite work as requested
• Access to our external employee assistance program
• Equipment provided including laptop and iPhone
• A thorough induction program
• Our commitment to your work-life balance combined with a genuine and friendly working culture
• Flexible working options including working from home regularly
• Regular staff celebrations, charity involvement and awards events
• Ongoing opportunities for career progression across a successful and growing business.

Day to day you will be:

• Working across both case management and RTW cases
• Working to implement both Case Management legislative requirements and return to work plans in the workplace, supporting workers as they recover at work
• Assisting employers to meet their obligations as required under Workers Compensation legislation
• Liaising with health professionals, specialists, employers, insurers and other key stakeholders to drive positive outcomes for clients.

If you would like an exciting new opportunity, have the drive to succeed and take pride in providing a high quality service, this would be a fantastic opportunity for you!
For more information, check out our website www.procaregroup.com.au or contact our careers team careers@procaregroup.com.au.
Send in your application via the link with your CV and cover letter. We welcome all applications that meet the experience criteria regardless of whether you are seeking a casual, part time or full time position (please address desired position in your cover letter).
As an Equal Opportunity Employer, Procare Group is committed to Equality, Diversity and Inclusion in our everyday working practice. We strongly encourage applications from those who meet the role criteria of all abilities and cultures including people who identify as Aboriginal and Torres Strait Islander and people living with a disability.