Description:
Is your future at Dermalogica?
- Global number one Professional Skin Care Company
- Career progression opportunities within a multinational organisation
- Incredible work culture that supports openness and connectivity
- Competitive salary package including performance bonus
Life at Dermalogica
At Dermalogica we value innovation, commitment, and excellence. Our tribe embody our core values, are passionate about innovation, and are passionate about educating and delivering outstanding services to our customers. We believe in our people and what they are capable of and we offer a suite of rewards including:
- Competitive salary package with annual performance-based salary review
- Flexible working arrangements
- Countless opportunities for education and development including mentoring, access to Unilever’s learning Hub, access to Dermalogica’s Post-Graduate Education, and LinkedIn Learning
- Monthly Product Allocation
- 40% Discount at Concept Stores to receive Dermalogica PRO treatments
- Income protection insurance
- Mental Health & Wellbeing Program
- Counselling through our Employee Assist Program
- Generous parental support program
The Company
Dermalogica, the world’s leading professional skin care brand, partnered with Unilever, a world leader in personal care, are redefining skin care worldwide. Forming the cornerstone of Unilever’s Prestige Personal Care Division, Dermalogica continues to be an entrepreneurial company that fosters personal well-being and integrity in a hands-on environment making us one of the world’s most respected skin care lines.
The Role
We are seeking a motivated Retail Area Manager to oversee Dermalogica locations, perform high quality treatments and ensure impeccable operational standards. The Retail Area Manager will support our various key accounts within Sydney and the greater region and to lead our team of Beauty Therapists on Dermalogica Skin Bars located in David Jones stores.
This role includes a $18,000 p.a. car allowance, $80 p.m. phone allowance, company laptop and a commission structure.
Duties & Responsibilities:
- Be an expert in Dermalogica skincare treatments and product knowledge.
- Lead, support, and motivate teams in David Jones, Mecca, and Priceline stores.
- Induct and onboard new therapists and staff.
- Manage rosters, including leave planning.
- Conduct performance reviews and probation meetings.
- Handle customer complaints and difficult conversations professionally.
- Monitor and analyse store KPIs and set targets.
- Maintain high standards of cleanliness, hygiene, and presentation.
- Drive sales targets and growth, supporting team performance.
- Manage stock levels and order consumables.
- Ensure compliance with Dermalogica OH&S policies and procedures.
- Act in accordance with Dermalogica Code of Ethics and organisational values.
Daily Tasks:
- Perform advanced skin treatments and consultations.
- Conduct team meetings to discuss KPIs, tasks, and training needs.
- Promote monthly promotions, events, and professional treatments.
- Encourage continuous team development and training.
About You
At Dermalogica, we live and breathe our values and do whatever it takes to embrace a positive and energetic culture. We are looking for like-minded people who are also results-driven, collaborative, and innovative. Your passion lies within the detail of the following attributes and technical experience:
Required Experience and Qualifications:
- Minimum of Certificate IV in Beauty Therapy
- Higher School Certificate
- Previous experience working with Dermalogica an advantage
- Two years industry experience, previous management experience desirable
Essential Skills and Knowledge:
- High degree of integrity and empathy, understands how to deal with and resolve any team issues and can anticipate how this may impact others
- Effective communicator – is able to present and exchange information at all levels of the company
- Establishes, recognises and rewards great customer interaction. Delivers exceptional customer experience with every customer, internal and external.
- Ability to multi-task
- Ability to work in a fast-paced environment
- Team Player
- Self-directed
Next Steps
Our unique and positive culture ensures employees are surrounded with incredible and inspiring people, amazing opportunities, experiences and challenges, enabling them to be the best they can be in everything they choose to do.
If you want to be a part of the next chapter in Dermalogica’s rich history of success and if this sounds like the company culture and career opportunity you’re seeking, then please click apply now.
We ensure to provide you with the tools to flourish in an environment that is energetic, highly professional, innovative, and extremely exciting!
After submitting your application, you may receive an email invitation to complete an initial online video interview. Simply complete your interview at a time and place that suits you, within the timeframe provided. Video interviews give us more flexibility in our initial hiring process and offer you a chance to provide a more personal impression of you.
Applicants must reside in Australia and have an appropriate working visa.