Description:
Join The INS Group, a pioneer in eHealth technology since 1984. We are expanding our team and inviting Paramedics, Midwives, Psychologists, Occupational Therapists, Physiotherapists, and other AHPRA-registered professionals to bring their expertise into a dynamic telehealth environment.
Your Role:
Step into a critical role where your clinical expertise helps assess and support patients over the phone from our Wollongong CBD call centre. As part of our 24/7 patient alarm triage team, you will provide:
- Immediate medical guidance for individuals in aged care, chronic health management, remote work, or isolation.
- Critical decision-making in response to health and safety incidents.
- A calm, professional voice to ensure patient well-being—all without direct patient contact (vaccination requirements are flexible).
What We Offer:
Flexible Work Arrangements – Full-time, part-time, and casual positions with a minimum of two shifts per week.
Supportive Team Culture – Join a workplace that values respect, integrity, trust, and compassion.
Career Development – Be part of a growing organization with opportunities for professional growth.
Loyalty Bonuses – $500 after 6 months and again after 12 months for permanent employees.
Who We’re Looking For:
AHPRA-Registered Health Professionals – Paramedics, Midwives, Psychologists, Occupational Therapists, Physiotherapists, and others with relevant qualifications.
Compassionate & Clear Communicators – Professionals with excellent judgment, empathy, and a customer-first mindset.
Committed to Shift Work – Able to work 8-hour shifts, including nights and weekends.
Wollongong-Based – Must be able to work on-site at our Wollongong call centre.
Why Join The INS Group?
Your work ensures that every individual receives the care and attention they deserve, at the moment they need it the most. At The INS Group, you’re not just working a job; you’re making an impact.
Apply now! Attach your resume and a cover letter addressing the selection criteria. We respond to every applicant because we value your time and effort.