Description:
Are you looking for an awesome place to work, where you can proudly be your authentic self, and be part of #oneteam?
We are looking for a passionate team player who aligns with our values and culture, takes pride in their unique contributions, and can challenge the status quo with disruptive thinking. If this sounds like you, come and join us!
About the role
Join us as Dodo launches mobile in Retail! We are looking for an Account Manager with experience in the telecommunications sector to join our close-knit team in Melbourne or Sydney. This role is pivotal for the growth of our mobile business and is part of the Partner team within the Consumer division at Vocus. As the main point of contact for all account needs for retailers such as Coles and Woolworths, you will play a crucial role in delivering the best outcomes for Dodo.
You will also lead internal collaboration across sales, product, marketing, and commercial teams to ensure an integrated plan for in-store execution, product promotions, and sales, driving growth and achieving key sales, commercial, and customer metrics.
What you’ll be doing day-to-day
- Account Management and Partner Engagement: Develop effective and influential partner engagement, becoming the central contact for partners like Coles and Woolworths. Present at range reviews and negotiate space, promotions, and commercials to ensure the best outcomes for Dodo.
- Cross-functional Collaboration: Work across the business to ensure key accounts are successful by briefing commercial, product, and marketing teams. Lead collaboration with Product, Marketing, Sales, and Commercial to meet retail planning cycles and ensure commissions and invoicing are completed for partner accounts.
- Sales and Strategic Initiatives: Continuously build and maintain a pipeline of sales activity through prospecting and pipelining for new partnerships. Drive sales campaigns and strategic initiatives, plan for account growth, identify opportunities for expansion, and drive action plans to deliver sales outcomes.
- Account Planning and Reporting: Develop a well-defined account plan integrating products, marketing, and sales to maximize opportunities across retail partners. Prepare regular reports of progress and forecasts to internal and external stakeholders using account metrics and present in trade forums.
- Industry Insights and Capability Building: Leverage industry and product knowledge to share insights on how Dodo can maximize business benefits through account partnerships. Conduct comprehensive account reviews with partners, provide insights for retail success in mobile, and collaborate with the wider partner team to ensure alignment with stock, broadband, and energy sales.
What you’ll bring to this role
- Retail Account Management Experience: Extensive experience as an account manager for retailers, with a strong understanding of the retail sector, particularly in mobile SIM sales within the supermarkets vertical.
- Financial and Strategic Communication: Proficient in grasping, comprehending, communicating, and presenting financial, strategic, and operational information to a wide audience.
- Commercial Negotiation and Management: Skilled in negotiating and managing commercials, with a high level of detail orientation and sound commercial acumen.
- Stakeholder Relationship Building: Strong ability to build relationships and manage stakeholders across various areas, understanding the importance of partnerships and showcasing value.
- Legal Liaison and Long-term Planning: Capable of working with stakeholders on long-term go-to-market plans and liaising with legal teams regarding contractual negotiations and ongoing activities.
- High performing with excellent stakeholder management skills, known for solving difficult problems with rigorous logic and effective decisions.
- The ability to anticipate future trends accurately, creating competitive strategies and plans, and are widely trusted and collaborative.
What We Offer
Working at Vocus will give you rewarding experiences and the opportunity to do extraordinary work. You will enjoy:
- Diverse and dynamic teams with a supportive and inclusive culture.
- Supportive career development plans with comprehensive ongoing training, support, and development opportunities.
- Flexible hours and a hybrid working environment
- Generous discounts on power, gas, mobile and internet; plus, discounts to over 400 retailers.
- Competitive leave benefits, including anniversary leave, purchased leave, parental leave, volunteering leave, study leave, and much more. We also offer a fifth week of annual leave when you hit five years of service!
- Study assistance programs to excel your personal growth, learning and development.
- Health and wellness offerings, including access to our wellbeing initiatives that can help you from a financial, psychological, and physical perspective.
Working at Vocus is never just a job – it’s personal. We’re crazy about our customers and believe our people are the difference. Our wonderfully diverse team and a vibrant culture define us. We care about the impact we have on our people, our customers, and our communities and are committed to operating as a responsible, ethical business.
We pride ourselves on setting audacious and ambitious goals and believe that we can play our part in changing the Australian telecommunications landscape and make a fundamental difference to people’s lives.
With us, you’ll have the opportunity to lead and inspire teams, work on projects that are shaping the future of telecommunications and become part of a culture that thrives on creativity, encourages new ideas, and provides a collaborative and inclusive environment.
About Us
As Australia’s specialist fibre and network solutions provider, we own and operate 25,000km of secure, high-capacity fibre connecting people, businesses, governments, and communities across Australia to the world. Through our well-known retail brands, we deliver simple and affordable broadband, mobile, voice and energy services with the purpose of Building Critical Connections. Enabling Better Possibilities.
Ready to take the next step?
If you like the sound of this role and think you’d do a great job, but are worried you don’t tick every box, we encourage you to back yourself – we know that diverse groups are less-likely to apply for roles they’re not 100% qualified for, but just as likely to succeed at them!
We are a proud equal opportunity employer committed to providing a safe, diverse, and inclusive working environment where all our team members feel like they belong. We know diversity makes us stronger and we encourage applications irrespective of background, age, origin, gender, sexual orientation, identity, or ability.
If you feel comfortable, please let us know if you have any accessibility requirements upon application, so we can make any adjustments required to support you throughout our recruitment process.
Other details
- Pay type Salary