Medical Imaging Administrator

Description:

Job Description:

Better and fairer care. Always.

We are St Vincent’s Health Australia, Australia’s largest not-for-profit provider of health and aged care services.

Founded by The Sisters of Charity in 1857, our +30,000 healthcare superheroes operate public and private hospitals, residential aged care, community and virtual care, and outreach programs.

St Vincent’s Clinic Medical Imaging is a NATA accredited, comprehensive Radiology Clinic established in 1990. We proudly provide diagnostic and interventional radiology services to the patients of St Vincent's Private Hospital, St Vincent's Clinic and the greater community. Our team of skilled and qualified clinical and administrative staff, ensure you receive the highest standard of care and imaging in a professional and comfortable environment.

Our radiologists at St Vincent's Clinic Medical Imaging & Nuclear Medicine have expertise in multiple modalities and areas of subspecialty including neuroradiology, musculoskeletal imaging, interventional radiology, thoracic imaging, women's imaging and nuclear medicine.

About the role

• Experienced in providing medical administration support
• Highly developed time management and organisational skills
• Strong computer skills including competence in using Patient Administration systems (or the ability to quickly learn new systems)
• Excellent customer service and interpersonal communication skills
• Ability to organise and prioritise work effectively within a busy, fast-paced, demanding environment
• Various shift times early starts or late finishes Mon-Sat
• Advanced IT skills in the Microsoft Office Suite, particularly Excel
• A positive attitude and approach to work with a commitment to excellent service and accuracy

About you

• Providing exceptional customer service to patient and clients
• Providing administrative support to clinical and medical staff
• Provide administrative assistance to other senior staff and others as requested
• Exercise judgement where necessary to solve immediate problems in situations where precedents have not been set and procedures not defined
• Maintaining and meeting multiple KPI’s daily
• Outbound calling to patients to update their demographics, confirm attendance, and address any queries
• Focus on improving patient engagement and implementing strategies to increase response rates for outbound communications
• Maintain a high level of discretion and confidentiality, complying with administration, and financial policy and procedures, maintaining accurate, current and accessible files, including maintenance of records of relevant meetings and discussions
• Continually demonstrate highly developed written communication skills including ability to draft routine correspondence on behalf of the senior management
• Provide administrative assistance to other senior staff and others as requested

Why work at St Vincent’s?

• Join us on our mission to provide care to all, including the most at-risk people in our community
• Discounted access to many gyms for you and your family with Fitness Passport
• Access to discounted private health insurance with Medibank
• Access to a government salary sacrifice program. Make a proportion of your salary tax-free
• Committed to financial support for educational development, scholarship programs, paid study leave

About the hospital

In this role you will be based at St Vincent’s private hospital, Darlinghurst.

• A state-of-the art hospital in a beautiful inner-city location
• Surrounded by great cafes, galleries and theatres, parks, nightlife, and nearby glorious beaches
• Closely partnered with universities & affiliated research institutes, many of which are located on-campus
• Groundbreaking technologies, including world-first robotic-assisted surgeries
• Highly specialized services in orthopaedics, heart and lung, head and neck, neurosurgery, urology, vascular surgery, upper GI/hepatobiliary surgery, ENT, colorectal surgery, gynaecology, neurology, plastic and reconstructive surgery, cancer services, and mental health

Sponsorship / work rights for Australia

Please note, visa sponsorship is not available for this position. For this role you must be an Australian or New Zealand citizen or have an Australia visa that grants you the work rights necessary for the role.

Pre-employment checks

Your employment is conditional upon the completion of all role-required pre-employment checks, including relevant immunisations.

Equal opportunity

We celebrate diversity & inclusion and are committed to equal employment opportunity for everyone.

How to apply

Please submit your resume. A cover letter is welcome, but not required.

Respectfully, this role is not open to recruitment agencies.

Contact Details:

Alternate Contact:

Closing Date:

Reconciliation Action Plan:

At St Vincent's we acknowledge the importance of creating a work environment that is welcoming, safe, equitable and inclusive for Aboriginal and/or Torres Strait Islander Employees. As part of our Commitment to Reconciliation and Closing the Gap in employment related outcomes, we encourage applications from Aboriginal and Torres Strait Islander Peoples.

For further information, visit https://www.svha.org.au/about-us/reconciliation or get in contact at indigenouscareers@svha.org.au

View Reconciliation Action Plan

Code of Conduct:

View Code of Conduct