Description:
ABOUT THE ROLE:We are looking for a Salesforce Support Engineer to take ownership of our day-to-day Salesforce work. This part-time role (approx. 2 days per week ) is perfect for someone who enjoys a mix of technical problem-solving and business collaboration. You'll be the go-to person for managing requests, implementing enhancements, and ensuring Salesforce runs smoothly for our team.
RESPONSIBILITIES:
- Take ownership of Salesforce support and enhancements , including new data, fields, reports, and automation
- Work closely with our onshore analyst/business liaison to understand and prioritize requests
- Provide clear communication and recommendations on Salesforce improvements
- Troubleshoot and resolve Salesforce issues to maintain system reliability
- Document configurations and changes to support future enhancements
- Collaborate with teams across the business to optimize Salesforce usage
- Hands-on Salesforce experience – you don’t need to be a senior expert, but you should be confident in SFDC admin tasks
- Strong communication skills to work effectively with stakeholders
- Ability to work independently and take ownership of ongoing SFDC work
- Experience with Salesforce automation tools like Flow, Process Builder, or Apex (nice to have)
- Ability to analyze business needs and translate them into Salesforce solutions
- Familiarity with reporting and dashboards to support business insights
- A curious problem solver who isn’t afraid to ask questions and dig into requirements
25 Mar 2025;
from:
uworkin.com