Where

Avaloq Support Engineer

NXTGIG
Sydney Full-day Full-time

Description:

NXT GIG is looking for a skilled Avaloq Support Engineer to join our talented team. In this role, you will provide expert support and maintenance for our Avaloq banking platform, ensuring optimal performance and availability. You will be responsible for diagnosing issues, implementing solutions, and working closely with users and stakeholders to enhance the platform's functionality. Your expertise in Avaloq will be essential in troubleshooting incidents, performing updates, and providing guidance for best practices. If you are passionate about financial technology and have a strong background in Avaloq, we encourage you to apply and help us drive excellence at NXT GIG.


Responsibilities
  • Provide technical support for the Avaloq system, addressing user queries and resolving issues efficiently.
  • Diagnose and troubleshoot incidents related to Avaloq applications and integrations.
  • Collaborate with stakeholders to understand platform requirements and implement enhancements
  • Perform regular maintenance, upgrades, and system tests to ensure optimal system performance.
  • Document support processes, system configurations, and solutions for knowledge sharing and future reference.
  • Stay updated on Avaloq functionalities and industry trends to provide effective solutions and recommendations.

Requirements

  • Bachelor's degree in Information Technology, Computer Science, or a related field.
  • Proven experience as an Avaloq Support Engineer or in a similar role focused on banking systems.
  • Strong knowledge of the Avaloq platform, its functionalities, and financial services operations.
  • Experience with troubleshooting technical issues related to Avaloq applications and integrations.
  • Excellent analytical and problem-solving skills.
  • Strong communication skills to interact effectively with users and stakeholders.
  • Ability to work collaboratively in a team-oriented environment while managing multiple priorities.
26 Mar 2025;   from: uworkin.com

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